Lead EMS Mechanic

Cox; Worcester (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in fleet services is seeking an EMS Lead Technician to oversee inspections, maintenance, and repairs on various truck equipment. This role demands advanced technical skills and the ability to provide mentorship to junior technicians. Join a company that prioritizes safety and compliance while offering competitive pay and a supportive work environment. With opportunities for career development and training, this position is perfect for those looking to grow in the fleet maintenance industry. Enjoy the flexibility of taking your service truck home and benefits that start from day one.

Benefits

Bonuses for safe driving

Reimbursements for safety gear

Take service truck home

Provided laptop and cellphone

Career development opportunities

Qualifications

• 7+ years of experience in fleet maintenance or equivalent.
• Must possess necessary hand tools and obtain ASE certifications.

Responsibilities

• Perform inspections and repairs on truck equipment including electrical and mechanical systems.
• Document work performed and communicate effectively with team members.

Skills

DOT Inspections

Preventative Maintenance

Advanced Mechanical Diagnostics

Electrical Diagnostics

Hydraulic Diagnostics

Customer Service

Education

High School Diploma/GED

ASE Certifications

Tools

PRONTO application

Microsoft Office

Job description

***SHIFT: Friday - Sunday 12 pm - 10 pm, Monday 9 am - 6 pm***

Fleet Services by Cox Automotive keeps your fleet moving!

Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.

FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers, each offering select services such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, FSCA provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.

FSCA is currently hiring an EMS Lead Technician responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and advanced repairs, advanced mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The Lead EMS Technician may also perform scheduled work on various customer fleets and provide emergency roadside service. The role requires mastery in technical disciplines, advanced diagnostics, and triage of complex repairs. The EMS Lead Technician provides guidance and mentorship to EMS Technicians I/II/Sr, and trains other Technicians in the field. Flexibility in scheduling and effectiveness in emergency situations are essential. The role follows established procedures for repairs, safety practices, and documentation.

Duties

1. Perform minor adjustments and repairs on various truck equipment, including electrical, brake, cooling systems, starters, alternators, fan clutches, engine electronics, power steering, engines, transmissions, clutches, differentials, etc.
2. Participate in safety training and stay updated on safety protocols to promote safety and compliance.
3. Document work performed, parts used, and findings on Repair Orders using company devices and the PRONTO application.
4. Communicate with management, team members, and dispatch via Microsoft Office, email, or phone for approvals and notes.
5. Ensure all work complies with safety, health, environmental policies, and federal regulations such as OSHA, EPA, and DOT.
6. Obtain parts from approved vendors as needed.
7. Complete DOT forms and other documentation accurately and promptly.
8. Manage parts inventory and equipment on the company-issued service truck.
9. Understand and evaluate technical information related to the job.
10. Prioritize and manage concurrent tasks effectively.
11. Work independently, managing daily schedules.
12. Assess customer needs, provide assistance, resolve problems, and meet expectations.
13. Adhere to company policies, processes, and procedures.
14. Diagnose, adjust, and repair various truck equipment components.
15. Consult with customers, dispatch, and sales teams regarding vehicle problems and work scope.
16. Inspect, test, and diagnose malfunctions using test instruments.
17. Identify issues, evaluate information, and recommend solutions.
18. Ensure technicians adhere to policies and procedures.
19. Train and advise EMS Technicians on technical issues.

Requirements

• High School Diploma/GED and 7 years of experience, or equivalent combination of education and experience.
• Possess necessary hand tools.
• Obtain ASE certifications T8 (PMI), C1 (Service Consultant), and 608/609 within 18 months.
• Pass DOT-regulated background screening and physical.
• Valid DOT medical card or equivalent documentation.
• Must be at least 21 years old due to interstate commerce regulations.
• Valid driver’s license and a clean 3-year MVR review.

Why Cox Automotive Mobility Fleet Services?

• Bonuses for safe driving and technical efficiency.
• Reimbursements for safety gear and uniforms.
• Take service truck home daily.
• Provided laptop and cellphone.
• Career development and training opportunities.

Compensation & Benefits

Hourly rate: $38.17 - $57.21, based on experience and location. Potential for additional incentives or commissions.
Paid time off: Minimum of 6.67 hours/month plus holidays, with additional leave options.
Benefits: Health, dental, vision insurance from day one; 401(k) match; tuition reimbursement; pet insurance; employee discounts; and more.

Applicants must be authorized to work in the U.S. without sponsorship.