Meat & Seafood Team Lead — Elevate Customer Experience

Harristeeter; Alexandria (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Harris Teeter is seeking a supervisor for the Meat/Seafood Department to assist in managing up to 15 associates and to support the department manager with direction, coordination, and evaluation of staff.

The role emphasizes customer service excellence, interviewing and training, and addressing complaints promptly, while maintaining Harris Teeter's standards of courtesy and quality in every customer interaction.

Qualifications

• Defined level of management skills as described in the duties.
• Product knowledge related to Meat/Seafood Department.
• Customer relations and service-oriented approach.
• Ability to supervise and coordinate associates.

Responsibilities

• Assist to manage and supervise up to 15 associates in the Meat/Seafood Department.
• Assist Meat/Seafood Manager with overall direction, coordination and evaluation.
• Interviewing and training associates; planning, assigning and directing work.
• Addressing complaints and resolving problems.
• Provide courteous, friendly, and prompt customer service.

Skills

Management skills

Product knowledge

Sales ability

Customer relations

Job description

Harris Teeter is seeking a supervisor for the Meat/Seafood Department to assist in managing up to 15 associates and to support the department manager with direction, coordination, and evaluation of staff.

The role emphasizes customer service excellence, interviewing and training, and addressing complaints promptly, while maintaining Harris Teeter's standards of courtesy and quality in every customer interaction.