Meat Department Leader: Customer Experience Champion

Kroger; Wasilla (AK); On-site; USD 52,000 - 82,000; Full time

Job summary

Kroger in Wasilla, AK is seeking a dedicated Meat Department Manager to lead daily operations, ensure top-notch customer service and maintain safety and quality standards. You will drive department results, coach associates, and execute promotions in collaboration with store management.

The role requires strong communication, organizational skills and prior meat/retail experience. This full-time position offers stability in a fast-paced grocery environment with opportunities for growth.

Qualifications

• Excellent oral/written communication skills.
• Current food handlers permit.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate department information to associates.
• Establish department performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume.
• Train and develop associates and participate in performance appraisals.
• Create an inviting environment and assist customers with product questions.
• Inform customers of specials and offer samples.
• Review products for quality and freshness and take action.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions with store management.
• Educate associates about promotions and store initiatives.
• Prepare seasonal critiques for the sales/merchandising supervisor.
• Manage budget, expenses, and financial reports.
• Schedule price changes and maintain shelf signage.
• Oversee inventory processes and CAO training.
• Maintain proper temperatures and temperature logs.
• Enforce safety programs and report hazards or incidents.
• Report safety risks and illegal activity.
• Follow all laws and company guidelines.
• Perform essential job functions with or without accommodation.

Skills

Excellent communication

Food handler permit

Stress management

Basic math

Education

High School Diploma or GED

Job description

Kroger in Wasilla, AK is seeking a dedicated Meat Department Manager to lead daily operations, ensure top-notch customer service and maintain safety and quality standards. You will drive department results, coach associates, and execute promotions in collaboration with store management.

The role requires strong communication, organizational skills and prior meat/retail experience. This full-time position offers stability in a fast-paced grocery environment with opportunities for growth.