Meat Department Lead & Customer Experience Champion

Kroger Family of Companies; Thornton (CO); On-site; USD 32,000 - 45,000; Full time

Job summary

Kroger Family of Companies is seeking a Meat Department Leader to drive exceptional customer service and sales performance in a fast-paced store environment. You will supervise associates, manage scheduling, and ensure product quality and freshness while maintaining safety and compliance standards.

Responsibilities include training staff, executing promotions, and developing a department business plan to meet and exceed targets.

Qualifications

• Excellent oral/written communication skills.
• Current food handlers permit once employed.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Inform customers of produce specials and offer product samples.
• Review/inspect products for quality and freshness and take action when needed.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions with store management.
• Inform and educate associates about promotions affecting the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing budgets, expense control, and profit/loss reviews.
• Schedule price changes and update shelf tags.
• Plan and organize inventory processes and CAO training for staff.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety programs and report safety risks or incidents.

Skills

Communication skills

People management

Food safety knowledge

Education

High School Diploma or GED

Job description

Kroger Family of Companies is seeking a Meat Department Leader to drive exceptional customer service and sales performance in a fast-paced store environment. You will supervise associates, manage scheduling, and ensure product quality and freshness while maintaining safety and compliance standards.

Responsibilities include training staff, executing promotions, and developing a department business plan to meet and exceed targets.