Meat Department Lead — Elevate Customer Experience

Kroger Family of Companies; Virginia; On-site; USD 22,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking an energetic Meat Department team member in the United States to deliver outstanding customer service, maintain a safe, clean department, and help achieve department sales and profit goals.

The role involves monitoring department activities, scheduling to handle customer flow, training associates, and collaborating with store leadership on promotions while upholding Kroger’s standards for safety and quality.

Qualifications

• Excellent oral/written communication skills.
• Current food handlers permit once employed.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction)
• High School Diploma or GED
• Any meat/retail experience
• Any management experience
• Second language (speaking, reading and/or writing)

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Inform customers of produce specials and offer product samples
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews
• Schedule daily, weekly and monthly price changes
• Plan and organize the inventory process, monitor stocking conditions, train associates on inventory/stocking and CAO
• Ensure proper temperatures in cases and coolers are maintained
• Reinforce safety programs by complying with safety procedures and reporting hazards
• Report all safety risk or illegal activity
• Adhere to laws and company guidelines
• Must be able to perform essential job functions with or without accommodation

Skills

Communication

Customer service

Inventory management

Team leadership

Education

High School Diploma or GED

Job description

Kroger Family of Companies is seeking an energetic Meat Department team member in the United States to deliver outstanding customer service, maintain a safe, clean department, and help achieve department sales and profit goals.

The role involves monitoring department activities, scheduling to handle customer flow, training associates, and collaborating with store leadership on promotions while upholding Kroger’s standards for safety and quality.