Meat Department Lead — Customer Experience & Ops

Kroger Family of Companies; Chicago (IL); Sur place; USD 26 000 - 30 000; Plein temps

Résumé du poste

Kroger Family of Companies is seeking a Meat Department Associate to oversee daily operations in the Meat Department and support the Meat Manager in absence. You will ensure safe, clean, and fresh product presentation, train associates, and deliver exceptional customer service within store guidelines.

The role requires 18+ years, strong communication, basic math skills, and knife handling abilities. Competitive hourly pay listed, with opportunities for growth and a focus on safety and quality

Qualifications

• Must be 18 years of age.
• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Possess adequate knife handling skills and speed.

Responsabilités

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate Company, department, and job specific information to associates.
• Empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on job performance including inventory, stocking, CAO and participate in their performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store and be able to make suggestions about products.
• Demonstrate Journeyman Meat Cutter Skills and cut to customers' requests using proper cutting equipment.
• Inform customers of meat specials and offer product samples.
• Provide customers with fresh/frozen products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Utilize the Cutting Tool to manage production and minimize shrink.
• Stay current on ads and inform and educate department associates on current, upcoming and special in-store promotions.
• Help to maintain merchandising plan and maintain standards.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Ensure proper price integrity on shelf tags and promotional signs.
• Comply with all Country of Origin Labeling.
• Assist when needed in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Practice preventive maintenance by properly inspecting equipment and notify Store Manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Connaissances

Meat experience

Management experience

Knife handling skills

Description du poste

Kroger Family of Companies is seeking a Meat Department Associate to oversee daily operations in the Meat Department and support the Meat Manager in absence. You will ensure safe, clean, and fresh product presentation, train associates, and deliver exceptional customer service within store guidelines.

The role requires 18+ years, strong communication, basic math skills, and knife handling abilities. Competitive hourly pay listed, with opportunities for growth and a focus on safety and quality