Measure Technician

Renewal by Andersen; San Francisco (CA); On-site; Full time

Job summary

An established industry player is seeking a Measure Technician to enhance the window and door replacement experience. In this dynamic role, you will conduct pre-installation assessments, ensuring accurate measurements and specifications while providing exceptional customer service. Your expertise in residential construction and technical assessment will be vital in delivering tailored solutions that meet customer needs. Join a company that values your contributions and offers competitive compensation, including bonuses and comprehensive benefits. If you are ready to elevate your career and make a significant impact, this opportunity is for you.

Benefits

Vehicle Allowance

Gas Card

Toll Tag

401k with company match

Health Insurance

PTO

Student Loan Repayment Program

Tuition Reimbursement

Employee Perks Program

Qualifications

• 3+ years in residential construction and technical assessment.
• Strong focus on customer service and organizational skills.

Responsibilities

• Conduct assessments to verify measurements and product specifications.
• Provide solutions for window and door replacements.

Skills

Residential Construction

Technical Assessment

Customer Service

Organizational Skills

Basic Computer Skills

Communication Skills

Tools

MS Word

MS Excel

MS Teams

Video Conferencing Tools

Job description

Measure Technician

Renewal by Andersen- Sunnyvale, CA

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Responsibilities:

1. Conduct Pre-Installation Assessments (on site and remotely) to verify measurements and product specifications.
2. Provide installation solutions that meet customer expectations for cost-effective window and door replacements.
3. Identify situations that could affect customer expectations.
4. Maintain a thorough knowledge of construction basics and installation.
5. Adhere to established Renewal processes and standards.
6. Recognize situations that could have an impact on customer expectations, job costs, and code performance, and provide alternatives as needed.
7. Evaluate the condition of existing structures, frames, sashes, casings, and trims.
8. Document any environmental or climate concerns, structural issues, or aesthetic considerations.
9. Compare findings to project specifications, verify that the order meets the customer’s needs, and provide appropriate solutions.
10. Provide detailed written instructions for the installation crew.
11. Create a materials list needed to complete the installation.
12. Draft a floorplan when required by permit code.
13. Prepare the homeowner for the installation appointment and the next steps in the process.
14. Complete and submit required paperwork that is neat, accurate, and thorough in a timely manner.
15. Keep team members informed of customer interactions and actions taken.

Qualifications:

1. 3+ years of experience in residential construction.
2. 3+ years of technical assessment experience in the home improvement industry.
3. Proficient in measuring and installing residential windows.
4. Strong customer focus with a commitment to delivering excellent customer service.
5. Exceptional organizational skills to manage multiple assignments.
6. Basic computer skills, including proficiency in MS Word, Excel, Teams, and video conferencing.
7. Professional appearance, excellent oral and written communication skills, team player, strong work ethic.
8. Licensed California driver with access to a reliable, insured vehicle.

Compensation & Benefits:

• Competitive hourly rate of $31-$34/hour plus BONUS opportunity once training is completed. Potential Bonuses: $500-$1,500/month.
• $500 Vehicle Allowance, Gas Card and Toll Tag.
• 401k with company match.
• Health insurance (medical, vision, dental) and supplemental life insurance.
• PTO - vacation, sick, and holiday pay.
• Prorated Backup Family Care (10 days).
• Student Loan Repayment Program and Student Tuition Reimbursement.
• Access to Employee Perks Program.

Schedule:

Full time, 40 hours/5 days a week, typically 8 am-6 pm, weekend availability required.

Interested in this exciting and rewarding challenge? If you are looking to take your career to the next level, please email your resume to [e-mail]!