Human Resources Technician (95%-98% remote)

Wake County; Raleigh (NC); Remote; Full time

Job summary

Wake County is seeking a Human Resources Technician to ensure accurate data entry in the HR system. This role is critical for processing personnel actions and requires attention to detail, exceptional customer service skills, and the ability to work independently as well as part of a team. The position is primarily remote, with a focus on collaboration and innovation within the HR department.

Benefits

5% 401k contribution

Free Employee Health Center access

Qualifications

• Ensure critical data entering the HR system is correct and consistent.
• Assist County partners with processing and data entry questions.
• Confirm and process data for personnel actions.

Responsibilities

• Serve as the gateway for data entering the HR system.
• Create and maintain personnel files.
• Support and collaborate with teams across HR.

Skills

Attention to Detail

Customer Service

Data Entry

Education

High school diploma or GED

Two years of experience in human resources administration

Tools

MS Office Suite

HRIS systems

Applicant tracking systems

Job description

What You'll Be Doing

This position is 95%-98% remote* and open due to retirement.

You have an eye for detail. You’re driven to make others’ jobs easier; value being a source of knowledge; strive for organization, attention to detail and accuracy; love being the person behind the magic, making it all possible! If this is you, you will thrive on our team as a Human Resources Technician!

What will you do as an HR Technician?

You serve as the gateway for data entering the HR system. Your daily responsibilities are critical to all areas of Human Resources and employees within Wake County Government!

Daily responsibilities will include:

• Ensure critical data entering the HR system is correct, accurate, ‘clean’, and consistent
• Be the troubleshooter, assisting County partners with processing and data entry questions
• Confirm and process data for a high volume of personnel actions including, but not limited to, new hires, transfers, promotions, pay changes, and separations
• Communicate and share information and documentation with appropriate partners
• Create and maintain personnel files
• Complete Form I-9 verification through E-Verify system
• Support and collaborate with teams across HR and the County to refine current processes, create new and innovative ways of doing business, and overall, strive to make Wake great!

*For positions with a remote work option, all Wake County Government remote workers must reside in one of the following states: North Carolina, Florida, Georgia, South Carolina, Tennessee, Texas, or Virginia.

About Our Team

Wake County's Human Resources Department collaborates closely with county leadership to deliver innovative, results-oriented and customer-driven HR programs and services. With 72 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Talent Acquisition, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future.

The Basics (Required Education and Experience)

• High school diploma or GED
• Two years of experience in human resources administration
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• The ability to enter electronic data in multiple systems/documents in a timely manner
• Exceptional customer service skills
• Experience evaluating Form I-9 and verifying in E-Verify system
• Proficient with MS Office Suite (Outlook, Excel, and Word)
• Experience with applicant tracking systems and HRIS systems
• Understanding of general human resources policies and procedures

How Will We Know You're 'The One'?

• Basic knowledge of human resources processes and systems
• The ability to enter electronic data in multiple systems/documents in a timely manner
• Exceptional customer service skills
• Skilled in data entry with minimal errors and exceptional attention to detail and accuracy
• Teamwork as well as the ability to maintain your own workload independently. You know it’s okay to ask for help from your colleagues and supervisor as change is constant as Team Wake grows!
• The ability to handle confidential and sensitive matters with tact and discretion
• Self-motivated, positive can-do attitude and collaborative team spirit
• Ability to be flexible in response to changing priorities and needs
• Effective time management and prioritization skills in a time-sensitive environment

About This Position

Location: WCOBRaleigh, NC

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 23.20 - 28.42

Market Range: 23.20 - 33.63

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 5/14/2025

What Makes Wake Great

Equal Opportunity Statement

Background Check Statement

Emergency Service Worker Statement

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state,with more than 1.1 million residents. The County has received national and international rankings and accolades from publicationssuch as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the Countyallows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners,who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employsover 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employeesand covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities,a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants foremployment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that mayinclude: criminal, credit, motor vehicle, education, and sexual offender registry or others based on jobrequirements. Unless required by state law, a record of conviction will not automatically exclude you fromconsideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected.Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, duringand after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.