MDU Sales Leader & Field Coach

IQ Fiber; Jacksonville (FL); Presencial; USD 120 000 - 180 000; Tempo integral

Resumo da oferta

IQ Fiber is seeking a Senior Manager, Community Development to lead day-to-day sales programming, focusing on multi-dwelling unit properties, with an eye toward small business channels and partnerships. You will supervise a team across territories, hire, coach, and develop them into a high-performance MDU sales unit.

In this hands-on, field-focused role, you will own key property and developer relationships, translate strategy into territory plans, forecast, and collaborate with Operations,

Qualificações

• Bachelor's degree required.
• 5+ years of sales experience in telecommunications or a related industry, including 3+ years leading sales teams; experience managing other managers and MDU sales experience preferred.
• Demonstrated ability to recruit, coach, and retain high-performing sales talent and develop emerging people leaders.
• Proven track record of meeting or exceeding sales targets in a fast-paced, high-change environment.
• Ability to turn strategy into clear territory plans, metrics, and day-to-day execution.
• Ability to effectively negotiate agreements across business, legal, and engineering dimensions.
• Ability to collaborate cross-functionally with operations, legal, finance, HR, engineering, and marketing to drive initiatives and results.
• Familiarity with legal processes and contract terms, or ability to understand and learn, the Right of Entry negotiation process, working with IQ Fiber internal legal and external customer legal departments.
• Strong interpersonal, oral, written, and presentation skills, with the ability to communicate effectively across all organizational levels.
• Ability to establish and maintain effective working relationships with property owners, developers, vendors, and internal stakeholders.

Responsabilidades

• Lead, coach, and develop a team of Community Development Managers, Community Development Associate Managers, and Community Development Relations Manager, setting clear expectations and holding the team accountable for monthly, quarterly, and annual sales targets.
• Partner with the Director, Community Development to recruit, hire, and onboard team members, and build development paths that prepare Associate Managers for Manager-level roles.
• Translate the department's community development strategy into territory plans, team and individual goals, and weekly activity standards across assigned channels and territories.
• Conduct regular one-on-ones, pipeline reviews, and field ride-alongs, providing real-time feedback and targeted coaching on prospecting, negotiation, and relationship management.
• Drive the team's efforts to secure ROEs and contribute to the 3-year pipeline for planned communities in targeted areas; identify broadband RFPs and coordinate IQ Fiber participation.
• Personally own relationships with high-value property managers, property management companies, developers, and community stakeholders representing MDU properties, and step in on complex or strategic deals.
• Review deal structures and contract terms within delegated authority, escalating non-standard terms to the Director and partnering with Legal and Engineering on negotiations.
• Maintain accurate team forecasting and CRM hygiene for all funnel activities, clearly documenting flow-through activities and hurdles, and report performance and insights to the Director.
• Oversee contract management from sale through retention, ensuring disciplined follow-through and clear stakeholder communication across the team.
• Coordinate with Operations, Engineering, Direct Sales, and Marketing on build schedules, property launches, and campaigns to optimize customer experience at new and existing communities.
• Gather market insights and competitive intelligence from the field and share them with the Director to inform strategy, opportunities, and risks.
• Foster a team environment that is enthusiastic, innovative, and focused on continuous improvement to support sales strategy and execution.
• Obtain and understand financial sheets on ROE builds to ensure that the ROE meets defined requirements and work with operations to verify the build costs.
• Perform other duties as assigned.

Conhecimentos

Team leadership

Sales management

Recruiting

Coaching

Strategic planning

Negotiation

Cross-functional collaboration

CRM & forecasting

Formação académica

Bachelor's degree

Descrição da oferta de emprego

IQ Fiber is seeking a Senior Manager, Community Development to lead day-to-day sales programming, focusing on multi-dwelling unit properties, with an eye toward small business channels and partnerships. You will supervise a team across territories, hire, coach, and develop them into a high-performance MDU sales unit.

In this hands-on, field-focused role, you will own key property and developer relationships, translate strategy into territory plans, forecast, and collaborate with Operations,