MDU Field Supervisor – Telecom Installations

ICES: Data, Discovery, Better Health; Aledo (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Benefits Package

401(k) Retirement Plan with Company–M

Job summary

BROADBAND TELECOM SERVICES, INC. is seeking an MDU Supervisor to oversee daily MDU telecommunications installation, maintenance, and field operations. You will lead Technicians, coordinate crews, and ensure safety, quality, and adherence to customer standards.

The role requires strong technical knowledge, leadership, and the ability to manage multiple projects. This full-time, on-site position offers career growth and a professional team environment.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license required.
• Must pass a background check and drug test.
• Ability to read splice schematics, work orders, and construction documentation.

Responsibilities

• Supervise, lead, and provide direction to MDU Technicians and field personnel.
• Plan, organize, and coordinate daily work assignments and crew activities.
• Monitor employee productivity, attendance, performance, and adherence to company expectations.
• Provide training, coaching, and field instruction to technicians as needed.
• Assist with onboarding and training of new MDU Technicians.
• Lead by example and promote a professional, productive, and team-oriented work environment.
• Address employee performance and field issues promptly and communicate concerns to management.
• Ensure technicians have the proper tools, equipment, materials, and information necessary to complete assigned work.
• Oversee cable maintenance, repair, installation, troubleshooting, and service provisioning within MDU environments.
• Coordinate with other departments, crews, customers, property managers, and representatives when necessary to resolve field issues.

Skills

Leadership

Team coordination

Telecom troubleshooting

Communication

Education

High school diploma or equivalent

Job description

BROADBAND TELECOM SERVICES, INC. is seeking an MDU Supervisor to oversee daily MDU telecommunications installation, maintenance, and field operations. You will lead Technicians, coordinate crews, and ensure safety, quality, and adherence to customer standards.

The role requires strong technical knowledge, leadership, and the ability to manage multiple projects. This full-time, on-site position offers career growth and a professional team environment.