MDU Community Growth Manager

Optimum; San Angelo (TX); On-site; USD 60,000 - 95,000; Full time

Job summary

Optimum, a leader in connectivity, is seeking a Community Account Manager to manage a portfolio of multi-dwelling unit properties. The CAM will grow market share by selling to new movers, win-back customers, and upgrading existing customers to maximize monthly recurring revenue, while building onsite relationships with leasing staff.

You will educate staff and residents about our products, coordinate with onsite teams to be first to the door on new builds, and work with property management to

Qualifications

• 5+ years related experience.
• Ability to travel up to 75%.
• Strong communication skills are a must.
• Proficiency in Microsoft Excel and Office Suite.
• Business Development experience with emphasis on new customer acquisition.
• Must be self-motivated and able to work independently.
• Experience with Salesforce and CRM platforms.
• Strong people and relationship management skills.
• Must possess and maintain a valid driver’s license.
• Proficiency in Windows-based applications.

Responsibilities

• Consistent achievement of monthly sales, revenue quotas and KPIs.
• Coordinate marketing events and cultivate relationships with sales, leasing staff and HOA's representing our brand, products while providing service excellence.
• Conduct site and virtual visits with property staff, updating and replenishing sales collateral, and educating leasing staff about new and existing product offers and the value of the optimum brand.
• Schedule quarterly/semi-annual reviews with property staff to “walk” the property, understand business trends and share property performance against established targets.
• Act as a liaison between property management and our internal Technical Operations, Construction Department and Sales Support to address service issues that impacts our ability to deliver on-time and exceptional service.
• Timely tracking and reporting of all sales, events, visits, and property escalations.
• Act as a point of contact with Bulk Property management staff, coordinating new customer onboarding and de-bulk events.
• All other duties assigned by your supervisor.

Skills

Strong communication skills

People & relationship management

Business development

Independent / self-motivated

Driver's license

Tools

Salesforce

CRM platforms

Microsoft Excel

Microsoft Office Suite

Windows OS

Job description

Optimum, a leader in connectivity, is seeking a Community Account Manager to manage a portfolio of multi-dwelling unit properties. The CAM will grow market share by selling to new movers, win-back customers, and upgrading existing customers to maximize monthly recurring revenue, while building onsite relationships with leasing staff.

You will educate staff and residents about our products, coordinate with onsite teams to be first to the door on new builds, and work with property management to