MDU Community Account Manager: Drive Growth & Partnerships

Optimum; Bossier City (LA); Híbrido; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Optimum in Bossier City, LA is seeking a seasoned Community Account Manager to grow and maintain a portfolio of multi-dwelling unit properties. You will drive new mover conversions, win-back activity, and upgrades to maximize monthly recurring revenue while managing on-site relationships with leasing staff and property teams.

You will collaborate with sales, operations, and marketing to educate staff and residents on our products, ensure timely contract renewals, and push for first-to-door

Formación

• Five plus years of related sales/account management experience.
• Ability to travel up to 75% and manage field-based activities.
• Strong communication and relationship-building skills, with a customer-first mindset.

Responsabilidades

• Achieve monthly sales, revenue quotas, and KPIs.
• Cultivate relationships with leasing staff, property managers, and HOA representatives.
• Conduct site and virtual visits, update sales collateral, and educate staff about Optimum products.
• Schedule regular reviews with property staff to monitor performance and targets.
• Coordinate onboarding of new customers and manage on-site brand presence.
• Serve as liaison between property management and internal operations to ensure service excellence.

Conocimientos

Sales

Account management

CRM

Travel 75%

Communication

Excel

Relationship management

Herramientas

Salesforce

Excel

Descripción del empleo

Optimum in Bossier City, LA is seeking a seasoned Community Account Manager to grow and maintain a portfolio of multi-dwelling unit properties. You will drive new mover conversions, win-back activity, and upgrades to maximize monthly recurring revenue while managing on-site relationships with leasing staff and property teams.

You will collaborate with sales, operations, and marketing to educate staff and residents on our products, ensure timely contract renewals, and push for first-to-door