MDM Engineer: Intune & Enterprise Mobile Management

iSpace, Inc.; Marysville (OH); On-site; USD 51,000 - 72,000; Full time

Job summary

iSpace, Inc. is seeking a Mobile Device Management Engineer to manage Microsoft Intune for iOS/iPadOS and Android across our enterprise devices, including rugged scanners used in manufacturing and distribution.

You will handle enrollment, compliance, app packaging and OS release readiness. The role requires 5+ years in MDM with 3+ years in Intune, strong knowledge of Apple Business Manager, and experience with vendor management and ITIL/ServiceNow processes.

Qualifications

• 5+ years in mobile device management including 3+ years administering Microsoft Intune for iOS/iPadOS and Android
• Strong knowledge of Apple Business Manager: ADE, VPP, supervised devices, DEPM and kiosk mode
• Experience with Android Enterprise dedicated devices and rugged handheld scanners
• Mobile app management: packaging, deployment, policies and MAM
• Vendor management: escalations, testing, releases, SLAs and renewals
• Entra ID, Conditional Access, certificate-based Wi-Fi and mobile SSO experience
• PowerShell or Graph scripting for reporting/automation
• ServiceNow and ITIL change management experience
• Excellent troubleshooting, documentation and communication; able to work independently
• BA/BS in IS/CS or related field or equivalent experience

Responsibilities

• Resolve escalated iOS/iPadOS and Android device issues (enrollment, compliance, apps, connectivity)
• Manage Intune and Apple Business Manager configuration, policies, groups and device actions
• Package, deploy, configure and maintain mobile apps (public, private, line-of-business)
• Test OS/app/firmware releases and lead rollout readiness for major updates
• Configure and stage rugged Android handheld devices
• Coordinate with vendors on support cases, testing, releases and renewals
• Run inventory, compliance and license reports and drive remediation
• Renew Apple certificates/tokens (APNs, ADE, VPP)
• Implement changes through ServiceNow change management
• Maintain runbooks, knowledge articles and status reporting
• Engineer and support enterprise mobile platform in Intune across company devices
• Ensure devices are enrolled, secure, compliant and able to run business apps
• Cover mobile app lifecycle management and OS release readiness

Skills

Microsoft Intune

iOS/iPadOS

Android

Entra ID / Conditional Access

PowerShell / Graph scripting

ServiceNow & ITIL

Vendor management

Documentation & reporting

Education

BA/BS in Information Systems or Computer Science

Tools

Apple Business Manager

Zebra StageNow

OEMConfig

DataWedge

Microsoft Graph

Job description

iSpace, Inc. is seeking a Mobile Device Management Engineer to manage Microsoft Intune for iOS/iPadOS and Android across our enterprise devices, including rugged scanners used in manufacturing and distribution.

You will handle enrollment, compliance, app packaging and OS release readiness. The role requires 5+ years in MDM with 3+ years in Intune, strong knowledge of Apple Business Manager, and experience with vendor management and ITIL/ServiceNow processes.