Systems Engineer II- MDM

SGS Consulting; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

SGS Consulting in Austin, TX is seeking an experienced MDM Platform Administrator to configure and maintain Intune and JAMF policies, manage Apple Business Manager, and support enterprise mobility security initiatives.

The role requires 3–5 years of hands-on Intune/JAMF experience, experience with large fleets, and identity provider integration (Okta/Entra ID). Strong troubleshooting and cross-team collaboration skills are essential.

Qualifications

• 3–5 years hands-on experience with Intune and JAMF in an enterprise
• Proven track record managing large mobile fleets (5,000+ devices)
• Experience with identity providers and SSO integration (Okta, Entra ID)
• Microsoft certifications preferred (MS-102, MD-102)

Responsibilities

• Configure and maintain Intune policies, profiles, and compliance rules.
• Manage Apple Business Manager and VPP licensing.
• Serve as final escalation for device enrollment and policy issues.
• Implement conditional access policies and encryption standards.
• Coordinate VPN client deployments (GlobalProtect).
• Collaborate with business units to translate needs into tech solutions.
• Lead platform migrations and enterprise mobility security initiatives.
• Provide Tier 3 support and cross-train team members.
• Maintain documentation and contribute to process improvements.
• Work on and resolve tickets related to mobile and IoT devices.

Skills

Intune Admin

JAMF Pro

Zero-touch deployment

SSO integration

Okta/Entra ID

VPN coordination

Cross-functional comms

iOS/Android mgmt

Troubleshooting

Mobility security

Education

MS Certifications (MS-102/MD-102)

HS Diploma

Tools

Intune

JAMF Pro

Palo Alto GlobalProtect

Job description

Job Responsibilities:

• MDM Platform AdministrationConfigure and maintain Intune and JAMF policies, profiles, and compliance rules.
• Manage Apple Business Manager and VPP licensing.
• Serve as final escalation for device enrollment and policy issues.
• Security & ComplianceImplement conditional access policies and encryption standards.
• Coordinate VPN client deployments (PaloAlto GlobalProtect).
• Collaboration & IntegrationPartner with business units to translate needs into technical solutions.
• Lead platform migrations and enterprise mobility security initiatives.
• Support & DocumentationProvide Tier 3 support and cross-train team members
• Maintain documentation and contribute to process improvement
• Work on and resolve tickets related to mobile devices and IoT devices.

Skills:

• Ability to troubleshoot a variety of technical problems and own issues through resolution while engaging others when needed.
• Advanced understanding of:Microsoft Intune: device enrollment, compliance policies, configuration profiles, app deployment, conditional access.
• JAMF Pro: macOS/tvOS management, certificate deployment, security baselines, Apple TV management.
• Enterprise integration: shared device configurations, OOBE workflows, zero-touch deployment, identity provider integration.
• VPN client coordination: PaloAlto GlobalProtect or others.
• Strong communication skills—both verbal and written—with the ability to collaborate across technical and non-technical teams.
• Experience managing both iOS and Android devices.
• Demonstrated ability to work independently and lead initiatives in an enterprise environment.

Education/Experience:

• Minimum 3–5 years of hands‑on experience with Intune and JAMF in an enterprise setting.
• Proven track record managing large-scale mobile fleets (5,000+ devices).
• Experience with identity providers (Okta, Entra ID, etc.) and SSO integration.
• Microsoft certifications preferred (e.g., MS-102, MD-102).
• HSD