MClub Attendant: Evening Lounge & Guest Experience

Pyramid Global Hospitality; Burlington (MA); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Pyramid Global Hospitality is seeking a friendly and detail-oriented MClub Attendant for our Boston Marriott Burlington location. You will greet guests, create a welcoming lounge atmosphere, and maintain presentation of food and beverages with a focus on service excellence.

The role emphasizes guest satisfaction, teamwork across departments, and adherence to high standards in a fast-paced hotel setting. Prior hospitality experience is a plus, but not mandatory.

Qualifikationen

• Must have a positive, outgoing personality with a passion for guest service.
• Excellent communication and people skills; able to multitask in a fast-paced environment.
• Previous hospitality or food service experience is a plus but not required.

Aufgaben

• Welcome guests with a warm, genuine smile and provide personalized service
• Create a relaxing lounge atmosphere during evening hours
• Set up and maintain MClub food & beverage presentations
• Keep the lounge clean, organized, and fully stocked
• Anticipate guest needs and go above and beyond to exceed expectations
• Ensure only eligible guests access the lounge
• Work closely with other departments to deliver a seamless experience

Kenntnisse

Guest service

Communication

Multitasking

Attention to detail

Hospitality experience

Jobbeschreibung

Pyramid Global Hospitality is seeking a friendly and detail-oriented MClub Attendant for our Boston Marriott Burlington location. You will greet guests, create a welcoming lounge atmosphere, and maintain presentation of food and beverages with a focus on service excellence.

The role emphasizes guest satisfaction, teamwork across departments, and adherence to high standards in a fast-paced hotel setting. Prior hospitality experience is a plus, but not mandatory.