MC Sr Patient Svcs Specialist

Texas Tech University Health Sciences Center; Dalhart (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Job summary

The Texas Tech University Health Sciences Center correctional facility medical clinic seeks an administrative support professional to ensure smooth operations, act as the primary patient contact, and prepare paperwork before visits.

You will receive patients, maintain records, and coordinate clinic services while responding to requests for patient information in a medical clinic setting with ongoing collaboration among patients, staff, and partners.

Qualifications

• High school diploma or equivalent.
• Three years of customer service, office or related experience; healthcare experience preferred.
• Additional education may substitute for the experience requirement.

Responsibilities

• Supports TTUHSC values-based culture.
• Complies with TTUHSC and policy procedures including necessary paperwork.
• Order supplies and pick up as necessary.
• Maintain inventory of capital equipment and repair.
• Maintain professional relationships with vendors and other unit departments.
• Pick up boxes when delivered by UPS/FedEx/mailroom.

Skills

Customer service

Office administration

Healthcare setting experience

Communication skills

Record keeping

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR systems

Job description

Position Description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Position Description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Major/Essential Functions

• Supports the Values Based Culture of Texas Tech University Health Sciences Center (TTUHSC).
• Complies with TDCJ (Texas Department of Criminal Justice) and TTUHSC policy and procedures including all necessary paperwork.
• Order supplies. Picks up same as necessary.
• Maintains inventory of capital equipment and repair.
• Maintains professional relationship with vendors and other departments at unit.
• Pick up boxes when delivered by UPS/ FED EX / mailroom.

Required Qualifications

High school diploma or equivalent. Three (3) years customer service, office or related experience required, with two (2) of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement.

Required Attachments

Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.