Correctional Business Asst

Texas Tech University - Health Sciences Center; Wichita Falls (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Mother-Friendly workplace

Job summary

Texas Tech University Health Sciences Center (TTUHSC) Managed Care is seeking a full‑time clerical professional to support correctional health services, telehealth coordination, and clinic operations. The role focuses on ensuring accurate notes, timely reminders, and smooth patient flow within the EMR system.

Responsibilities include coordinating telehealth clinics, processing provider notes, and supporting team goals while maintaining high quality care across West Texas facilities.

Qualifications

• Education: A minimum of a high school diploma or equivalent.
• Experience: Three years progressively responsible clerical experience.
• Additional education and/or related experience to equal three years may substitute on a year-for-year basis.

Responsibilities

• Assist with Telehealth presenting.
• Ensure continuity of care for specialty telehealth clinics.
• Coordinate clinic operations
• Patient throughput management.
• Process provider notes for accurate and complete information.
• Manage reminders in the EMR system.
• Take vital signs
• Respond to all requests in a timely manner as required and necessary for effective communication
• Support the goal of the unit by attending meetings.
• Effectively participate in the overall goals of the Managed Care team.
• Other duties as assigned.

Skills

Clerical experience

EMR terminology

Telehealth coordination

Education

High school diploma or equivalent

Tools

EMR system

Job description

Introduction

Nationally recognized as a Great College to Work For , TTUHSCprovides much more than just a job! Enjoy excellent benefits , including paid leave, retirementplans, wellness programs, health insurance and so much more. Readyto start building a rewarding career in a positive environmentwhere you can develop and thrive?

Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health careinstitution in the state, conferring 24.2% of all degrees andcertificates awarded from health-related institutions in Texas. Byproviding comprehensive clinical services to more than 10 millionindividuals across 121 counties, TTUHSC is dedicated to advancingthe health of people throughout Texas and beyond. This is whereworld-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

Being part of the TTUHSC team means being part of an innovative andsupportive community that empowers each individual to do their bestwork. Through our values-based culture , TTUHSC iscommitted to cultivating an exceptional workplace community with apositive culture that puts people first.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visapetitions in accordance with the directive issued by GovernorAbbott. Approval from the Texas Workforce Commission is required.On a limited, case-by-case basis, the institution may also sponsoreligible individuals for change-of-status or change-of-employerpetitions for qualifying positions. TTUHSC will not pay the$100,000 fee, if applicable.

Position Description

Performs responsible and complex duties associated with a specialized function of a section of clerical employees in a correctional institution

Major/Essential Functions

• Assist with Telehealth presenting.
• Ensure continuity of care for specialty telehealthclinics.
• Coordinate clinic operations
• Patient throughput management.
• Process provider notes for accurate and completeinformation
• Manage reminders in the electronic medical records (EMR)system.
• Take vital signs
• Respond to all requests in a timely manner as required andnecessary for effective communication
• Support the goal of the unit by attending meetings.
• Effectively participate in the overall goals of the ManagedCare team.
• Other duties as assigned.

About Managed Care

Since 1989, TTUHSC Managed Care has been providing clinical andoperational support to correctional facilities throughout WestTexas and other regional areas. We serve approximately 30,000patients utilizing a broad range of comprehensive medical andhealth services. TTUHSC Managed Care strives to positively impactthe lives of our patients, to include many who had no previousaccess to quality health care.

Required Qualifications

Education: A minimum of a high school diploma or equivalent.Experience: Three years progressively responsible clericalexperience. Additional education and/or related experience to equalthree years may substitute on a year for year basis.

Preferred Qualifications

One (1) year of experience using medical and behavioral healthterminology in a clinical setting, including EMR-based scheduling,note processing, reminder management, clinic operations support,and Telehealth coordination.

Benefits

TTUHSC is committed to creating an environment where our teammembers can do their best work, with programs and benefits to support head-to-toe well-being.Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individualhealth insurance provided at no cost for full-time teammembers
• Paid Time Off – Including holidays, vacation, sick leave andmore
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members byproviding opportunities for personal and professional growth,including lifelong learning programs, recognition programs, andhealth and wellness initiatives. Team members also enjoy a varietyof other perks, such as special membership rates at local gyms andgolf courses, access to state-of-the-art software and facilities,and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

$19.00

Pay Grade Maximum

$23.00

Pay Statement

Compensation is commensurate upon the qualifications of theindividual selected and budgetary guidelines of the hiringdepartment, as well as the institutional pay plan. For additionalinformation, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Grant Funded?

No

Travel Required

None

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protectedveteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and CampusCrime Statistics Act is a federal statute requiring colleges anduniversities participating in federal financial aid programs tomaintain and disclose campus crime statistics and securityinformation. By October 1 of each year, institutions must publishand distribute their Annual Campus Security Policy & CrimeStatistics Report (ASR) to current and prospective students andemployees. To view this report, visit the TTUHSC Clery Act websiteat https://www.ttuhsc.edu/compliance/clery-report.aspx.