Maximo CMMS Operations Coordinator

The University of Kansas; Lawrence (KS); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Tuition assistance up to 12 credit per

Paid vacation

Sick leave

9 holidays + discretionary day

Retirement program

Medical & dental insurance

Life and disability insurance

Educational and professional dev. opps

Job summary

The University of Kansas is seeking a Work Management Coordinator/CMMS Specialist to manage work requests in Maximo and coordinate campus maintenance activities. You will serve as the primary point of contact for facility service requests and help ensure efficient service delivery across KU's campus.

The role emphasizes CMMS operations, data integrity, and administrative support, with a 7:30 a.m.–4:00 p.m. schedule and opportunities to contribute to campus-wide maintenance efficiency.

Qualifications

• High school diploma or GED and 1 year of general office/clerical experience.
• 1 year of experience using computer systems, databases, or business software applications.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Exceptional customer service and interpersonal skills.
• Strong attention to detail and data accuracy.
• Experience working with maintenance management or enterprise systems.
• Ability to work independently while collaborating with others.
• Experience in a college or university setting.

Responsibilities

• Receive and process work and service requests from multiple channels.
• Evaluate, prioritize, and initiate requests within Maximo with clear documentation.
• Gather info from requestors when details are incomplete.
• Assign requests to appropriate personnel with required attachments.
• Monitor statuses and communicate progress to stakeholders.
• Recognize emergencies and coordinate response procedures.
• Coordinate with KU Operations for building and system disruption notifications.
• Explain maintenance vs. billable work and facilitate appropriate requests.
• Provide system data, reports, and operational information as needed.
• Support users navigating CMMS workflows across the lifecycle.

Skills

Strong organizational skills

Multitasking

Excellent written communication

Excellent verbal communication

Customer service

Interpersonal skills

Independent yet collaborative

Attention to detail

Experience with maintenance management

Experience with enterprise systems

Experience in college/university

Education

High school diploma or GED

1 year of post-secondary education

Tools

Maximo CMMS

Enterprise systems

Job description

The University of Kansas is seeking a Work Management Coordinator/CMMS Specialist to manage work requests in Maximo and coordinate campus maintenance activities. You will serve as the primary point of contact for facility service requests and help ensure efficient service delivery across KU's campus.

The role emphasizes CMMS operations, data integrity, and administrative support, with a 7:30 a.m.–4:00 p.m. schedule and opportunities to contribute to campus-wide maintenance efficiency.