Maternity Navigator: Trusted Care Advocate for Moms

Nadia Care; Nolensville (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Stock Option Grant

Life Insurance

Disability Insurance

401(k) Retirement Plan

Unlimited time off after 90-day intro

Job summary

Nadia Care is hiring a full-time Maternity Navigator to advocate for expectant and new mothers in the Rutherford County, Tennessee area. You will bridge between healthcare and the community, offering education, care coordination, and resource connections to ensure safe, supported pregnancies.

The role emphasizes empathetic communication, community engagement, and teamwork with a multidisciplinary care group to uplift mothers and families throughout pregnancy and postpartum.

Qualifications

• 3+ years of experience in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant or Certified Nurse Assistant
• Deep understanding of challenges expectant mothers face and experience providing prenatal and postpartum health education
• Great listener and strong communicator with compassion and cultural sensitivity
• Strong problem solving skills and ability to manage multiple priorities in a fast-paced environment
• Comfort working independently in the field while staying connected to a team of specialists
• Valid driver’s license with clean driving record and access to reliable transportation
• Access to home internet and a phone with internet access
• Tech-savvy and able to document interactions in platforms such as AthenaOne, Welkin, and MacOs

Responsibilities

• Meet with mothers virtually and in-person, educate on health topics such as urgent maternal warning signs, preeclampsia, and postpartum recovery
• Educate members on birth positions and breathing techniques to help mothers feel confident and prepared
• Work as part of a multidisciplinary care team and attend daily huddles to elevate clinical issues
• Maintain clear documentation of care interactions to ensure coordinated support
• Build trusting relationships with mothers and provide support via call or messaging between visits
• Connect mothers to community resources to overcome barriers like food insecurity, transportation, or housing
• Provide feedback to shape Nadia Care programs based on community insights
• Attend administrative meetings and follow policies to maintain high standards

Skills

Perinatal CHW

Certified CMA

Certified CNA

AthenaOne

Welkin

MacOs

Tools

AthenaOne

Welkin

MacOs

Job description

Nadia Care is hiring a full-time Maternity Navigator to advocate for expectant and new mothers in the Rutherford County, Tennessee area. You will bridge between healthcare and the community, offering education, care coordination, and resource connections to ensure safe, supported pregnancies.

The role emphasizes empathetic communication, community engagement, and teamwork with a multidisciplinary care group to uplift mothers and families throughout pregnancy and postpartum.