Maternity Care Navigator & Advocate (Bilingual)

Nadia Care; Southhaven (MS); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Option Grant

Job summary

Nadia Care is hiring a full-time Maternity Navigator to advocate for expectant and new mothers in the Memphis area. You will form deep relationships, coordinate care, and bridge gaps between healthcare and the community, ensuring mothers feel heard and supported.

The role emphasizes education, resource navigation, and collaboration with a multidisciplinary team to deliver compassionate, culturally sensitive care. Flexible schedules and on-site work in South Memphis are included.

Qualifications

• 3+ years of experience in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or CMA.
• Bilingual in English and Spanish with strong listening and communication skills.
• Comfort working independently in the field while staying connected to a care team.

Responsibilities

• Meet mothers virtually and in person to educate on urgent maternal warning signs, preeclampsia, and postpartum recovery.
• Educate on birth positions and breathing techniques to boost confidence for birth.
• Collaborate with a multidisciplinary care team during daily huddles to address clinical issues.
• Document all care interactions clearly to ensure coordinated support.
• Build trusting relationships and provide support via call or messaging between visits.
• Connect mothers with community resources to overcome barriers like housing or transportation.
• Provide feedback from the community to shape Nadia Care programs.
• Attend administrative meetings and follow policies to maintain high standards for members.

Skills

Bilingual English/Spanish

Empathy & Communication

Problem Solving

Field Work

Independent Work

Education

Certified Perinatal Community Health Worker

Certified Medical Assistant

Tools

AthenaOne

Welkin

MacOS

Job description

Nadia Care is hiring a full-time Maternity Navigator to advocate for expectant and new mothers in the Memphis area. You will form deep relationships, coordinate care, and bridge gaps between healthcare and the community, ensuring mothers feel heard and supported.

The role emphasizes education, resource navigation, and collaboration with a multidisciplinary team to deliver compassionate, culturally sensitive care. Flexible schedules and on-site work in South Memphis are included.