Maternity Care Navigator / Community Doula - Flexible Hours

Malama Health; New York (NY); Hybride; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Hourly pay: $25-$30

Flexible work hours

Startup experience

Training opportunities

Rolling applications

Résumé du poste

Malama Health seeks Community Health Worker or Community Doula to support maternity care navigation for pregnant and postpartum mothers in New York. You will deliver care management via calls, texts, and visits, coordinate with care teams and providers, and document outcomes using Malama’s portals.

The role emphasizes health equity, compassionate patient support, and adoption of technology tools. Flexible hours and growth within a fast-growing health-tech startup are offered.

Qualifications

• 1-2 years of experience in Community Health Worker/Related roles.
• Must be a certified birth doula or commit to Malama-sponsored training after onboarding and enroll in DHCS Medicaid.
• Proficient with Google Workspace (Sheets, Docs, Drive), Notion, Slack and Zoom.

Responsabilités

• Deliver Care Management to meet patient needs via phone, SMS, video, or in-person encounters; assist with appointments and referrals.
• Coordinate with health plans, providers, and care teams to drive services to completion.
• Use motivational interviewing and trauma-informed care to empower patient learning and behavior change.
• Document and track care coordination in required portals; manage caseload targets and prioritise follow-up.

Connaissances

Community Health Worker

Bilingual

Care coordination

Phone & in-person outreach

Motivational interviewing

Formation

Birth doula certification

Outils

Google Workspace

Notion

Slack

Zoom

Description du poste

Malama Health seeks Community Health Worker or Community Doula to support maternity care navigation for pregnant and postpartum mothers in New York. You will deliver care management via calls, texts, and visits, coordinate with care teams and providers, and document outcomes using Malama’s portals.

The role emphasizes health equity, compassionate patient support, and adoption of technology tools. Flexible hours and growth within a fast-growing health-tech startup are offered.