Maternity Care Navigator & Community Doula - Louisiana

Malama Health; Bossier City (LA); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Training and educational opportunities

Flexible work hours

Startup environment

Résumé du poste

Malama Health in Louisiana is seeking a Community Doula to serve as a Maternity Care Navigator, using our tools to coordinate care for pregnant and postpartum families and bridge gaps between providers, community organizations, and patients.

You will conduct outreach, build relationships, and support access to services with travel across counties, bilingual communication, and a passion for advancing birth equity while growing with a fast-growing healthcare tech startup.

Qualifications

• Certified birth doula prior to employment.
• Experience as a Community Health Worker, Community Doula, or Care Manager preferred.
• Fluency in English; bilingual in Spanish required.
• Strong outreach and relationship-building skills.
• Willingness to travel regularly across assigned counties.

Responsabilités

• Deliver Care Management to meet patient needs via outreach, calls, SMS, video calls, or in-person visits.
• Coordinate services with health plans, providers, and care teams to move tasks to completion.
• Use motivational interviewing and trauma-informed care to empower patient learning.
• Document and track care activities using care management portals; manage caseloads.
• Perform in-person and virtual community outreach at clinics, WIC, and CBO sites.

Connaissances

English fluency

Spanish bilingual

Empathy

Outreach

Care coordination

Formation

Birth doula certification

CPR certification

Outils

Google Workspace

Notion

Slack

Zoom

Description du poste

Malama Health in Louisiana is seeking a Community Doula to serve as a Maternity Care Navigator, using our tools to coordinate care for pregnant and postpartum families and bridge gaps between providers, community organizations, and patients.

You will conduct outreach, build relationships, and support access to services with travel across counties, bilingual communication, and a passion for advancing birth equity while growing with a fast-growing healthcare tech startup.