Maternity Care Navigator & Community Bridge Builder

Malama Health; Houston (TX); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Starting at $25 per hour

Flexible hours

15 hrs/week with potential extra hours

Training opportunities

Startup environment

Job summary

Malama Health in Texas seeks a Community Doula to serve as a Maternity Care Navigator, bridging providers, CBOs, and patients. You will perform outreach, care coordination, and patient education using our tools to ensure timely services and adherence to care protocols.

The role emphasizes relationship-building, empathy, and travel across counties to engage with communities served. Flexible scheduling supports part-time hours and growth in a fast-growing healthcare tech startup.

Qualifications

• Must be a certified birth doula prior to employment (training, attendance at 3 births, complete CPR training, etc.) and enroll in TMHP Medicaid.
• Fluent in English (written and verbal) and bilingual in Spanish (written and verbal).
• Familiar with Google Workspace, Notion, Slack, and Zoom.

Responsibilities

• Deliver Care Management to Meet Patient Needs - Conduct outreach, check-ins, and comprehensive assessments via phone, SMS, video calls, or in-person encounters.
• Coordinate Care Services and Referrals to Completion - Advocate for patient needs by coordinating with health plans, service providers, and multi-disciplinary care teams.
• Communicate to Empower Patient Learning - Use motivational interviewing and trauma-informed care to engage and inform patients for positive habit change.
• Utilize Technology to Document, Track, and Improve Services - Use care management portals to document services and manage caseload.
• Community Outreach & Relationship Building - Conduct in-person outreach at clinics and community sites, organize events, and engage in online outreach.

Skills

Fluent English (written and verbal)

Bilingual Spanish

Google Workspace

Team player

Education

Certified birth doula

Tools

Google Workspace

Notion

Slack

Zoom

Job description

Malama Health in Texas seeks a Community Doula to serve as a Maternity Care Navigator, bridging providers, CBOs, and patients. You will perform outreach, care coordination, and patient education using our tools to ensure timely services and adherence to care protocols.

The role emphasizes relationship-building, empathy, and travel across counties to engage with communities served. Flexible scheduling supports part-time hours and growth in a fast-growing healthcare tech startup.