Maternity Care Navigator & Community Doula

Malama Health; Dallas (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Flexible hours

Training opportunities

Travel across counties

Startup exposure

Job summary

Malama Health is seeking a Community Doula in Texas to serve as a Maternity Care Navigator, bridging providers, community organizations, and patients. You will conduct outreach, perform assessments, coordinate referrals, and support patient learning while using modern care management tools.

Ideal candidates bring 1–2 years in community health, a birth doula certification, and comfort with travel across counties.

Qualifications

• 1-2 years of experience as a Community Health Worker, Community Doula, Case/Care Manager, Social Worker
• Must be a certified birth doula prior to employment (training, attendance at 3 births, complete CPR training, etc.) and enroll in TMHP Medicaid
• Fluent in English and bilingual in Spanish (written and verbal)
• Located in Texas

Responsibilities

• Deliver Care Management to Meet Patient Needs - Conduct outreach, check-ins, and comprehensive assessments to identify and meet patient needs via phone calls, SMS, video calls, or in-person encounters.
• Coordinate Care Services and Referrals to Completion - Advocate for patient needs by coordinating with health plans, service providers, multi-disciplinary care teams to drive services to completion.
• Communicate to Empower Patient Learning - Utilize evidence-based practices like motivational interviewing, trauma-informed care, and harm reduction to engage with and communicate information to patients towards positive habit change.
• Utilize Technology to Document, Track, and Improve Services - Utilize required care management portals for all care coordination and other services provided in a timely manner; meet patient caseload targets and prioritize services according to intensity, need, and required follow-up.

Skills

Community Health Worker

Birth Doula

Case Manager

Social Worker

Education

Birth Doula Certification

Tools

Google Workspace

Notion

Slack

Zoom

Job description

Malama Health is seeking a Community Doula in Texas to serve as a Maternity Care Navigator, bridging providers, community organizations, and patients. You will conduct outreach, perform assessments, coordinate referrals, and support patient learning while using modern care management tools.

Ideal candidates bring 1–2 years in community health, a birth doula certification, and comfort with travel across counties.