Maternal Health Navigator - High-Risk OB Care

Agape-Community-Health-Center; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Agape Family Health in Jacksonville, FL is seeking a Patient Health Navigator for the Maternal Health Program. You will guide pregnant patients—especially those with high-risk conditions—into timely prenatal, obstetric, and postpartum care.

You will act as a consistent contact, reducing barriers and connecting patients to Medicaid resources, ensuring high-risk patients receive timely care in the high-risk OB clinic.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• CHW certification preferred; willing to pursue certification if not yet certified.
• Current CMA/RMA or MA training/experience for back-up clinical support.
• Experience in community health, care coordination, patient navigation, or clinical support.
• Familiarity with Medicaid eligibility, PRAPARE, and community resource referral.
• Proficiency with ATHENAOne and strong documentation skills.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Outreach, verify insurance eligibility, and enroll patients in Medicaid, sliding-fee, or patient-assistance programs.
• Connect patients to community resources addressing barriers to care (transportation, housing, food).
• Educate patients about the Maternal Health Program and local initiatives.

Skills

CHW Certification

CMA/RMA

Bilingual EN/ES

EHR Proficiency

Care Coordination

Documentation

Education

High school diploma or equivalent

Associate's degree preferred

Tools

athenaOne

Job description

Agape Family Health in Jacksonville, FL is seeking a Patient Health Navigator for the Maternal Health Program. You will guide pregnant patients—especially those with high-risk conditions—into timely prenatal, obstetric, and postpartum care.

You will act as a consistent contact, reducing barriers and connecting patients to Medicaid resources, ensuring high-risk patients receive timely care in the high-risk OB clinic.