Master Technician: Advanced Diagnostics & Precision Repairs

VIP Tires & Service; Milford (NH); On-site; USD 60,000 - 90,000; Full time

Job summary

VIP Tires & Service in Milford, NH seeks a Master Technician to diagnose and repair automotive systems, perform tire and service work, and ensure services are completed right the first time. The role emphasizes safety, process adherence, and high-quality customer service.

You will follow VIP processes, maintain required safety training, and participate in ongoing ASE certification goals while delivering dependable, efficient maintenance for customers' vehicles.

Qualifications

• Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations.
• Diagnose and recommend solutions to basic automotive problems.
• Effectively explain vehicle information to customers, present and respond to questions from coworkers.
• One year of related experience in automotive service field.

Responsibilities

• Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
• Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications.
• Maintains a minimum 16-week average productivity based on position: Technician 80%, ASE Technician 90%, Master Technician 100%.
• Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.

Skills

Diagnostic skills

Customer communication

Safety compliance

Teamwork

Education

ASE Certification (G1/A4/A5)

State Vehicle Inspector license

HS diploma or equivalent

Job description

VIP Tires & Service in Milford, NH seeks a Master Technician to diagnose and repair automotive systems, perform tire and service work, and ensure services are completed right the first time. The role emphasizes safety, process adherence, and high-quality customer service.

You will follow VIP processes, maintain required safety training, and participate in ongoing ASE certification goals while delivering dependable, efficient maintenance for customers' vehicles.