Master Technician

AutoNation; Mountain View (CA); On-site; Full time

Job summary

A leading automotive retailer is seeking an Experienced Master Automotive Technician for their BMW Mountain View location. The role involves performing vehicle repairs, ensuring customer satisfaction, and maintaining high standards. Competitive pay and excellent benefits are offered, along with opportunities for career growth.

Benefits

Competitive compensation and 401k matching

Health, dental, vision insurance

Maternity benefits

Associate purchase and discount programs

Access to deals and discounts

Participation in cancer research and charities

Qualifications

• 7+ years experience as an OEM master certified automotive technician.
• ASEs 1-8 certification required.

Responsibilities

• Perform vehicle repair and/or maintenance work as outlined on repair order.
• Diagnose malfunctions and perform repairs as authorized by the Customer.
• Conduct multi-point inspections to ensure vehicle safety.

Skills

Attention to detail

Organization

Follow-up skills

Education

High School diploma or equivalent

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

BMW Mountain View is seeking technicians to support our growing business with top pay, top-tier customer satisfaction, and an excellent benefits package.

An Experienced Master Automotive Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

The compensation range for this position is $54 to $62 per flat rate hour based on experience and education and also has a bonus component.

What are the day-to-day responsibilities?

• Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicate regularly with Parts Department and Service Advisors to effectively manage production and Customer communication.
• Diagnose malfunctions and perform repairs, if authorized by the Customer.
• Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

How will I know if I am successful?

The performance of a Master Technician is measured by achieving:

• Targeted production
• Targeted sales
• Targeted Customer Satisfaction Index

What are the requirements for this job?

• High School diploma or equivalent
• 7+ years experience as an OEM master certified automotive technician
• ASEs 1-8
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and a safe driving record

What are the opportunities for career growth?

Our Associates have many options for career growth and development after success in a Service Technician role.

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Health, dental, vision insurance, and maternity benefits
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear
• Access to deals and discounts through YouDecide
• Participation in our DRVPNK mission supporting cancer research and charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join us to foster a culture of belonging and contribute to our innovative work in the automotive industry.