Master Service Technician

Industry Analysts, Inc.; Arlington (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Industry Analysts, Inc. in Arlington, TX seeks a Master Technician responsible for the timely and cost-effective maintenance and repair of office product equipment, with a focus on the full range of DOCUmation products.

The role emphasizes diagnosing complex issues, performing preventative maintenance, and delivering high customer satisfaction while supporting territory assignments with professional, reliable service.

Qualifications

• Master level technician with strong troubleshooting across multiple office products.

Responsibilities

• Maintain and repair office product equipment in a timely, cost-effective manner.
• Promote high levels of customer satisfaction through professional service.

Job description

This is a master level position in a territory assignment which requires a high degree of troubleshooting and the capability to handle the full array of products serviced by DOCUmation. The Master Technician is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction.

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