Master Service Technician

Industry Analysts, Inc.; The Woodlands (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

DOCUmation in The Woodlands, TX seeks a master-level Service Technician responsible for diagnosing and repairing the full range of office products. This full-time role emphasizes efficient service delivery and strong customer satisfaction in a fast-paced environment.

The ideal candidate demonstrates advanced troubleshooting skills, hands-on technical ability, and a proven track record of maintaining high service standards with customers across our territory.

Qualifications

• Master level position requiring a high degree of troubleshooting.
• Capable of handling the full array of products serviced by DOCUmation and performing maintenance and repair.

Responsibilities

• Maintain and repair office product equipment in a timely and cost-effective manner.
• Promote and maintain a high level of customer satisfaction.

Skills

Troubleshooting

Customer service

Technical knowledge

Education

Master's degree

Job description

Dealer: DOCUmation · Category: Service Technician · Location: The Woodlands, TX · Type: Full-Time · Posted: 2026-04-15

This is a master level position in a territory assignment which requires a high degree of troubleshooting and the capability to handle the full array of products serviced by DOCUmation. The Master Technician is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction.

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