Technical Service Representative

Industry Analysts, Inc.; Savannah (GA); Hybrid; USD 42,000 - 63,000; Full time

Job summary

Industry Analysts, Inc. in Savannah, GA, is seeking a Technical Service Representative to perform hands-on repair and maintenance of multifunctional office equipment in real-world settings.

You will troubleshoot and repair copiers, printers, scanners, and fax machines, with occasional basic network setup, while keeping machines running and customers happy. This field-based role requires mechanical aptitude and a proactive approach to service, travel within the region, and strong customer

Job description

Are you mechanically inclined and enjoy working with your hands? Do you like solving real-world problems and being out in the field? We're looking for a Technical Service Representative (TSR) who thrives on hardware repair and customer support—not behind a desk, but in the real world, making things work. This is not an IT or help desk role. This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers, printers, scanners, and fax machines. You'll also handle some basic network connectivity setup (print/scan), but your main job is keeping the machines running—and customers happy.

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