MarTech Strategy Lead for Growth & Digital Experience

Terminix; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits starting Day 1

Tuition reimbursement

401(k) matching

Vacation days

Company holidays

Job summary

Rentokil North America is seeking a Senior Director of Marketing Technology to define and execute the regional MarTech architecture, consolidating platforms into a scalable digital ecosystem that improves inbound lead capture and multi-touch attribution. This leader will own the design, governance, and optimization of the enterprise MarTech stack.

You will lead cross-functional teams with Sales, Customer Care, IT, and Analytics to drive transformations, implement AI tools, and build data-driven

Qualifications

• Minimum 10 years in marketing technology, digital operations, or enterprise CRM management.
• Minimum 5 years leading high-performing tech teams and vendor integrations.
• Experience with complex customer data architectures, lead workflows, and multi-touch attribution.
• Experience implementing automated communication platforms and AI in high-volume environments.

Responsibilities

• Consolidate disparate platforms into a scalable enterprise marketing tech architecture.
• Govern end-to-end digital customer journey across web properties and messaging endpoints.
• Oversee inbound lead management pipeline and CRM integrations with downstream sales platforms.
• Oversee customer portals for self-service, personalization, and cross-sell workflows.
• Pilot AI tools, chatbots, and automated communications within the marketing stack.
• Establish data-driven experimentation and testing frameworks for UX and conversion.
• Collaborate with Sales, Customer Care, and IT to align systems and master data.
• Build Dashboards for multi-channel attribution and ROI of tech deployments.
• Manage direct reports and external vendor partnerships.

Skills

CRM platforms

Content management

Marketing automation

Customer data

Financial acumen

Executive communication

Data modeling

Data visualization

Team leadership

Education

Bachelor’s degree or equivalent

MBA preferred

Job description

Rentokil North America is seeking a Senior Director of Marketing Technology to define and execute the regional MarTech architecture, consolidating platforms into a scalable digital ecosystem that improves inbound lead capture and multi-touch attribution. This leader will own the design, governance, and optimization of the enterprise MarTech stack.

You will lead cross-functional teams with Sales, Customer Care, IT, and Analytics to drive transformations, implement AI tools, and build data-driven