MarTech & AI‑Driven Commercial Systems Analyst

Church & Dwight Co., Inc.; Ewing Township (NJ); Hybrid; USD 94,000 - 132,000; Full time

Job summary

Church & Dwight Co., Inc. seeks a Commercial Business Systems Analyst to translate business needs into IT-based solutions for Marketing, Sales and SPD.

You will collaborate with IT, Product Owners, and partners to design and deploy MarTech applications, optimize data flow, and enable AI-enabled capabilities across commercial processes. You will help shape business architecture, maintain process taxonomies, and ensure governance for agentic systems while driving value through iterative delivery

Qualifications

• Bachelor’s degree required.
• Five or more years of development or business-systems experience with strong knowledge of Salesforce functionality.
• Experience with Sales and Marketing technologies such as Salesforce, Revenue Growth Management, Product Information Management, Digital Asset Management, and web-development tools.
• Experience designing, documenting, developing, and testing high-performing applications using automated testing tools.
• Strong ability to develop clean, standards-based code using industry best practices.
• Experience with site, page, and content-management systems.
• Experience participating in business-system implementations.
• Strong SQL skills with the ability to query databases and generate reports.
• Experience gathering and translating complex business requirements into functional and technical solution requirements.
• Experience documenting business processes, workflows, user stories, acceptance criteria, and system requirements.
• Demonstrated ability to work effectively with cross-functional business teams, technical teams, Product Owners, Product Managers, and third-party implementation partners.

Responsibilities

• Create high-quality technical and architectural designs that align with business needs and promote scalable development.
• Analyze, model, and evaluate current processes, workflows, user flows, and data to recommend improved business solutions.
• Drive simplification, code reuse, and leverage existing system capabilities while maintaining optimal performance and service levels.
• Develop system test scripts to ensure integrated systems are robust, compliant, and meet business requirements.
• Evaluate new tools and third-party applications, providing recommendations on their effectiveness and alignment with business needs.
• Translate functional requirements into technical designs, implement solutions, and perform unit testing.
• Serve as the primary technical lead for systems, platforms, and integration capabilities.
• Leverage strong data analysis skills to support marketing initiatives and improve data flow across the MarTech ecosystem.
• Identify, design, and deploy AI-enabled use cases, including copilots, intelligent automation, and decision-support tools, to improve business productivity, insight generation, and user experience.
• Partner with business and IT teams to design, configure, and integrate AI agents into core workflows, including marketing campaign execution, revenue management, and customer engagement, to streamline processes and reduce manual effort.
• Define requirements and governance standards for agentic systems, ensuring responsible AI usage, data quality, traceability, and seamless integration across enterprise platforms.
• Develop and maintain business capability maps, process taxonomies, and system landscape views to provide transparency into how technology enables business outcomes.
• Model and document end-to-end business processes and value streams, ensuring alignment between business objectives, data flows, and supporting applications.
• Identify opportunities for process simplification, standardization, automation, and technology optimization.
• Partner closely with Product Owners and Product Managers to refine backlogs, define user stories, and establish clear acceptance criteria aligned with business-value outcomes.
• Act as a key contributor within a product-centric operating model, continuously improving solutions through iterative delivery, stakeholder feedback, and value measurement.
• Support product teams with prioritization decisions, release planning, dependency management, and value-realization tracking, ensuring alignment with strategic business goals.
• Lead and participate in code and design reviews.
• Support system integration testing (SIT), user acceptance testing (UAT), and provide post-production support.

Skills

Salesforce

SQL

Cross-functional teamwork

Product Owners

AI-enabled solutions

Agile methodologies

Data analysis

Education

Bachelor's degree

Tools

Salesforce

Revenue Growth Management

Product Information Management

Digital Asset Management

Web development tools

Job description

Church & Dwight Co., Inc. seeks a Commercial Business Systems Analyst to translate business needs into IT-based solutions for Marketing, Sales and SPD.

You will collaborate with IT, Product Owners, and partners to design and deploy MarTech applications, optimize data flow, and enable AI-enabled capabilities across commercial processes. You will help shape business architecture, maintain process taxonomies, and ensure governance for agentic systems while driving value through iterative delivery