Marriott Lancaster Hotel - Senior Sales Manager OEM

Aimbridge Hospitality, LLC; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability insurance

Life & AD&D

Paid time off

Employee assistance program

401k plan

Job summary

Lancaster Marriott at Penn Square is seeking a Senior Sales Manager OEM for Aimbridge Hospitality. The role drives sales and revenue, mentors the sales team, and partners with the Director of Sales to achieve targets across Leisure, Business Travel, Groups and SMERF segments.

Responsibilities include prospecting, market analysis, client entertainment, and representing the hotel in the local community. A strong background in hotel sales and Microsoft Office is required; driving is necessary.

Qualifications

• High School diploma or equivalent required with at least 2 years of previous Hotel Sales experience.
• Must have a valid driver’s license for the applicable state.
• Strong verbal and written communication, negotiation and influencing skills.
• Professional selling skills: opening, probing, closing.
• MS Office proficiency.
• Independent work, multitasking, strong organization and presentation skills.

Responsibilities

• Attain sales and revenue goals while mentoring others.
• Conduct solicitation calls, sales tours, and entertain clients for Leisure, SMERF, BT and Groups as applicable.
• Monitor and evaluate trends within your market segment.
• Maintain courteous, service-oriented interactions with guests and employees.
• Adhere to Aimbridge Hospitality regulations and sales standards.
• Develop knowledge of hotel operations and policies.
• Maintain visibility in local community and industry organizations.
• Assist in special promotions for direct sales segments.
• Attend meetings and other functions as required by management.
• Access to back-of-house areas and sensitive information.
• Interact with guests and colleagues, unsupervised contact.
• Drive safely on company business.
• Represent the company with good character and sound judgement.
• Eligible for a competitive benefits package after the waiting period.

Skills

Sales experience

Negotiation

Communication skills

Time management

Presentation skills

Independent work

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Marriott Lancaster Hotel - Senior Sales Manager OEM Aimbridge Hospitality

Address 25 South Queen Street, Lancaster, PA, 17603, US

Schedule Full time

Job Type Regular

Description

The Senior Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Senior Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). This role will also serve as a mentor/trainer for members of the Sales team. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

QUALIFICATIONS:

• High School diploma or equivalent required with at least 2 years of previous Hotel Sales experience.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting, closing
• Must be proficient in general computer knowledge especially Microsoft Office products
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals, as well as solicitation call goals, while also training/mentoring others to do the same.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT) and/or Groups, as applicable by property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Adheres to Aimbridge Hospitality’s established regulations, company standards, sales standards and sales metrics related.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in local community and industry organizations, as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.

Access to back of house areas of the hotel and sensitive information

Interact and occasionally have unsupervised contact with guests and/or colleagues

Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

Drive safely on behalf of the company for business reasons

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located in the heart of downtown Lancaster, the Lancaster Marriott at Penn Square blends the historic character of the former Watt & Shand Department Store with the energy and amenities of a modern, full-service destination. The property features 416 guest rooms and is connected to the Lancaster County Convention Center, offering nearly 100,000 square feet of flexible meeting and event space in the center of Lancaster City. The property is also home to a collection of distinctive dining and hospitality experiences, including Plough, The Exchange rooftop bar, Two Kings, M Club and an on-site Starbucks location. Steps from Lancaster’s restaurants, shops, galleries, entertainment and cultural attractions, the Lancaster Marriott at Penn Square offers associates the opportunity to work in a dynamic hospitality environment serving leisure travelers, business guests, conventions, weddings and major events throughout the year. Our team brings together hospitality, culinary, events, sales, operations and guest service professionals who help create memorable experiences for guests while showcasing the best of Lancaster.

Marriott Lancaster Hotel - Senior Sales Manager OEM Aimbridge Hospitality