Marketplace Operations Lead for Amazon, Walmart & Target

Hire With Near; United States; Remote; USD 55.000 - 83.000; Vollzeit

Benefits dieser Stelle

10 days PTO per year

Remote, full-time contractor position

Growth opportunities and mentoring for

Collaborative pod structure with close

Budget for tools

Zusammenfassung

Near is seeking a Marketplace Operations Manager to own day-to-day client operations across Amazon, Walmart, and Target. You will manage catalogs, content, account health, and case resolution in a hands-on role from a remote location aligned with US business hours.

The ideal candidate has 5–7 years of marketplace ops experience, deep Amazon knowledge, and strong English communication. You may mentor Account Analysts as the team grows.

Qualifikationen

• 5-7 years of hands-on marketplace operations experience, with deep expertise in Amazon Seller Central and/or Vendor Central.
• Experience creating and managing A+ Content.
• Familiarity with FBA operations, including shipment creation, inventory management, stranded and unfulfillable inventory, and removal orders.
• Experience managing promotions, coupons, deals, and pricing across Amazon and at least one other marketplace.
• Excellent organizational skills and attention to detail across many SKUs and multiple accounts.
• Strong English communication skills, both written and verbal.
• Availability to work full-time aligned with US business hours.

Aufgaben

• Own the product catalog for assigned client accounts across Amazon Seller Central, Vendor Central, Walmart Marketplace, and Target Plus.
• Build and maintain product listings end to end, including titles, bullets, descriptions, backend keywords, browse nodes, and item attributes.
• Create, troubleshoot, and upload flat files, inventory files, and bulk listing updates.
• Manage A+ Content builds in coordination with the creative team.
• Resolve suppressed, stranded, or misclassified listings, and manage variations, parent-child relationships, and catalog merges and splits.
• Coordinate product launches, from listing creation and content upload to inventory confirmation and go-live verification.
• Monitor account health daily and proactively resolve policy violations, IP complaints, performance notifications, and enforcement actions.
• Manage pricing, promotions, coupons, deals, and Subscribe & Save enrollment across platforms.
• Troubleshoot inventory discrepancies, stranded and unfulfillable inventory, and FBA shipment issues.
• Open and manage cases with Amazon, Walmart, and Target support teams, following each one through to resolution.
• Monitor Buy Box health and manage Brand Registry, brand protection, and IP enforcement workflows.
• Support new account setup, client onboarding, and platform migrations.
• Provide regular operational updates to the Senior Account Manager and clients, and flag risks early.
• Document processes, playbooks, and SOPs, and keep detailed records of account changes and cases in Basecamp and Slack.
• Participate in daily standups and weekly client calls as the operational subject matter expert.

Kenntnisse

Marketplace operations

Amazon Seller Central/Vendor Central

Account health management

A+ Content creation

FBA operations

Pricing/promotions

Client communications

AI tools usage

Agency multi-client management

Tools

Helium 10

DataDive

Jungle Scout

Jobbeschreibung

Near is seeking a Marketplace Operations Manager to own day-to-day client operations across Amazon, Walmart, and Target. You will manage catalogs, content, account health, and case resolution in a hands-on role from a remote location aligned with US business hours.

The ideal candidate has 5–7 years of marketplace ops experience, deep Amazon knowledge, and strong English communication. You may mentor Account Analysts as the team grows.