Marketplace Ops Lead: Amazon & eBay

Signature Performance Tire and Wheel; Costa Mesa (CA); Sur place; USD 39 000 - 47 000; Plein temps

Avantages offerts par ce poste

401(k)

Employee discounts

Health insurance

Paid time off

Training & development

401(k) matching

Competitive salary

Résumé du poste

Signature Performance Tire and Wheel is seeking a Marketplace Operations Manager to own Amazon and eBay marketplace operations from listings and pricing to customer service and account health. You will manage orders, verify fitment, and optimize listings while ensuring accurate tracking and inventory across platforms.

The role is hands-on, data-driven, and suitable for someone who thrives on problem-solving, process improvement, and ownership of results in a fast-moving ecommerce environment.

Qualifications

• 2+ years of hands-on ecommerce or marketplace experience preferred.
• Strong understanding of marketplace seller metrics and account health.
• Experience managing marketplace orders and customer-service issues.

Responsabilités

• Manage daily operations within Amazon Seller Central and eBay Seller Hub.
• Process marketplace orders accurately and efficiently.
• Respond to customer messages, product questions, and order-related concerns.
• Verify vehicle fitment and product compatibility before orders are released.
• Review year, make, model, bolt pattern, wheel sizing, tire sizing, offsets, and other application information.
• Add, verify, and monitor tracking information.
• Follow shipments through delivery and address delays or fulfillment issues.
• Handle cancellations, returns, exchanges, etc.
• Monitor inventory availability and help maintain stock levels across marketplaces.
• Identify underperforming products and opportunities to improve listings or pricing.

Connaissances

ecommerce experience

marketplace metrics

customer-service

multitasking

ownership

Outils

Amazon Seller Central

eBay Seller Hub

Excel

Description du poste

Signature Performance Tire and Wheel is seeking a Marketplace Operations Manager to own Amazon and eBay marketplace operations from listings and pricing to customer service and account health. You will manage orders, verify fitment, and optimize listings while ensuring accurate tracking and inventory across platforms.

The role is hands-on, data-driven, and suitable for someone who thrives on problem-solving, process improvement, and ownership of results in a fast-moving ecommerce environment.