Marketing Traffic Coordinator

Carnegie Library; Pittsburgh (Allegheny County); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

403(b)

Bus pass program

Museum admissions

Job summary

Carnegie Library of Pittsburgh seeks a Marketing Traffic Coordinator to support the CCS team in scheduling, coordinating print and digital communications, and managing multiple projects. You will track progress, communicate timelines to internal clients and vendors, and ensure on-time delivery while maintaining budgets and scope.

The role reports to the Director of Communications and Creative Services and requires strong organizational and collaboration skills.

Qualifications

• Bachelor’s Degree or three years of related experience in project coordination, marketing traffic management and communications.
• Proficient in Microsoft Office with ability to learn project management tools.
• Public library experience a plus.

Responsibilities

• Maintain overall view of CCS projects and workload; coordinate project planning with CCS team.
• Oversee and advise on project coordination for smaller-scale projects.
• Develop relationships with staff, sponsors, volunteers, vendors and partners to maintain open communications.

Skills

Project coordination

Customer service

Data entry

Communication skills

Education

Bachelor’s Degree

Three years’ related experience in project coordination/marketing traffic and communications

Tools

Microsoft Office

Job description

Welcome and thank you for considering a career at Carnegie Library of Pittsburgh!

The Library offers a variety of positions in both public and support services at various neighborhood locations throughout the City of Pittsburgh, all accessible by public transportation.

New opportunities are posted frequently—check back often!

Position: Marketing Traffic Coordinator

Location: Main

Pittsburgh, PA

Job Id: 611

# of Openings: 0

Marketing Traffic Coordinator

Job Summary:

Provides project management, customer service, data entry and related support for multi-function Marketing department. Responsible for scheduling, tracking and coordinating print and electronic communications. Provides administrative and project support to all team members while managing own project load independently. Reports directly to the Director of Communications and Creative Services and may advise and lead other staff, volunteers and project assistants.

Works as a member of the CCS Team and with Library staff to schedule and implement marketing and communications projects. Monitors and tracks progress of all team projects, alerting the Director of Communications and Creative Services and the CCS team to status including completion, delays or unmet deadlines. Maintains professional communications with internal clients and external vendors, and serves as an integral part of the CCS team.

Location: CLP – Main, Pittsburgh, PA

Pay rate: $22.75/hour

Schedule/Work Hours: 37.5 hours per week; generally M-F days; evenings and weekends as needed.

Supervisor: Molly Bennett, Director-Communication & Creative Services

Number of Vacancies: 1

Unit: This position is represented by United Steelworker union

Essential Functions:

• Maintain overall view of all CCS projects and workload; work with the CCS team to ensure that project planning is coordinated or adjusted to allow for the best use of time and resources;
• Oversee and advise others on project coordination for smaller-scale projects;
• Develop and support relationships with all levels of staff, functional groups, sponsors, volunteers, vendors and partners in order to maintain open internal communication of priorities and plans;
• Intake all projects and assign leads. Use web-based project management system to schedule, track and archive multiple projects and deliverables per month (Workamajig);
• Responsible for maintaining schedule and oversight of routine/regular projects;
• Negotiate deadlines, maintain overall view of all projects and workload; work with the CCS team to ensure that project planning is coordinated or adjusted to allow for the best use of time and resources;
• Gather necessary assets required for development of each project, including but not limited to: specifications, copy, logos, images and any additional documentation required;
• Monitor schedules and project lists, ensure projects are completed accurately and on time. Identify and alert supervisor and team to any project delays or problems and work with appropriate colleagues to develop solutions. Communicate project timelines, status and needed actions to Marketing staff members on a daily basis;
• Communicate with internal clients, Marketing team members and vendors promptly and clearly using both oral and written means;
• Act as a requester point-of-contact for approval of draft materials and report changes or approval to creative team;
• Act as the main point of contact for web-based project management systems (Workamajig & Box);
• Review final documents for accuracy, clarity, and adherence to department standards. Edit and proof-read materials as needed;
• Maintain accurate records of project expenses, time and results. Must use discretion in handling confidential information;
• Develop and manage Purchase Orders and Quotes for related CCS activity;
• Process reruns and handle small design tasks (ex: business cards) as needed;
• Assist in preparing written and statistical reports for the Marketing team;
• Oversee the work of interns, volunteers and project assistants, if needed;
• Archive materials with the Oliver room to ensure Library history is being documented;
• Perform other duties as assigned;

Education and Experience:

• Bachelor’s Degree OR Three years’ related experience in project coordination, marketing traffic management and communications;
• Or, equivalent technical training, education, and/or experience;
• Extensive experience with Microsoft Office programs, preferably Word, Excel, Publisher and PowerPoint with ability to easily learn and apply software project management tools;
• Public library experience a plus.
• Ability to travel locally as required;
• Must be able to work full time Monday – Friday hours, plus extended hours as needed, on a regular basis.

Competencies and Qualifications:

• Excellent priority setting, organizational, project and budget management, and interpersonal skills;
• Ability to learn and master new software tools;
• Proficiency with Microsoft Office, including Word, Excel, Outlook, Publisher and PowerPoint, and Internet use;
• Ability to demonstrate initiative and work both independently and as part of a team;
• Knowledge of marketing and public relations practices and techniques preferred; including promotion, print, radio, TV, and electronic communications;
• Familiarity with printing processes, media management, and corporate communications;
• Ability to deliver a variety of high-quality marketing material on time and within budget;
• Ability to multi-task and work effectively under pressure and deadlines, using a strong attention to detail and independent judgement;
• Excellent listening, oral and written communication, and customer service skills while maintaining a positive demeanor;
• Knowledge of print and production methods and ability to specify, manage and deliver printed material ranging from simple flyers to direct mail and Annual Reports;
• Ability to maintain confidentiality of sensitive information;
• Ability to operate current office equipment.

Clearance Requirements:

• PA State Criminal Record Check
• Pennsylvania Child Abuse History Clearance

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations.

The Library offers valuable benefits and services to our staff, per eligibility requirements, including medical, dental, vision, 403b, voluntary benefits, Port Authority bus pass program, free admission to the Carnegie Museums and more.

Carnegie Library of Pittsburgh provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations.

Carnegie Library of Pittsburgh offers a variety of resources to support and advance your career, business or nonprofit.