Marketing Technology & Training Specialist

Howard Hanna Real Estate Services; Newport News (VA); Presencial; USD 60 000 - 80 000; Tempo integral

Resumo da oferta

Howard Hanna Real Estate Services is seeking a Marketing Technology Specialist to onboard agents with technology, train users on Howard Hanna Success Systems and marketing campaigns, and monitor platform usage across Southeast region branches.

The role requires strong communication, organizational skills, and proficiency with CRM and Microsoft 365. The successful candidate will work closely with Branch Leaders to optimize training schedules and branch operations.

Qualificações

• Associate degree or 2–4 years of branch operations or real estate experience preferred.
• Ability to communicate in a clear, concise, and professional manner with all levels of management, agents, and staff both in person and in writing.
• High organization skills in managing multiple projects simultaneously.
• Ability to adjust direction when situation warrants.
• Work independently without regular direct supervision.
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner.
• Ability to present and demonstrate one-on-one or in a group environment in a manner that promotes the effectiveness of our tools to the Real Estate business.
• Knowledge of social media platforms, Customer Relationship Management, and willingness to learn and master Howard Hanna Success System of products.
• Proficient in Microsoft 365 suite

Responsabilidades

• Proactively reach out to newly hired agents to introduce yourself, set up a first meet, and onboard technology.
• Schedule, promote, and train both groups and one-on-one on Howard Hanna Success Systems for marketing & technology with the goal of increasing adoption across branches
• Schedule, promote, and train both groups and one-on-one on Howard Hanna marketing campaigns to promote the brand, including but not limited to
• Monitor branch application usage dashboards
• Coordinate agent outreach with the Branch Leader
• Meet weekly with Branch Leader(s) to review agent activity, training schedule, and office needs
• Monitor and respond to assigned helpdesk inquiries
• Log training activities in Salesforce Time Log Entries

Conhecimentos

Social media platforms

Customer Relationship Management

Microsoft 365 suite

Communication skills

Time management

Organizational skills

Multitasking

Formação académica

Associate degree

Ferramentas

Microsoft 365

CRM

Descrição da oferta de emprego

Howard Hanna Real Estate Services is seeking a Marketing Technology Specialist to onboard agents with technology, train users on Howard Hanna Success Systems and marketing campaigns, and monitor platform usage across Southeast region branches.

The role requires strong communication, organizational skills, and proficiency with CRM and Microsoft 365. The successful candidate will work closely with Branch Leaders to optimize training schedules and branch operations.