Marketing Technology Specialist

Howard Hanna Real Estate Services; Newport News (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Howard Hanna Real Estate Services is seeking a Marketing Technology Specialist to onboard agents with technology, train users on Howard Hanna Success Systems and marketing campaigns, and monitor platform usage across Southeast region branches.

The role requires strong communication, organizational skills, and proficiency with CRM and Microsoft 365. The successful candidate will work closely with Branch Leaders to optimize training schedules and branch operations.

Qualifications

• Associate degree or 2–4 years of branch operations or real estate experience preferred.
• Ability to communicate in a clear, concise, and professional manner with all levels of management, agents, and staff both in person and in writing.
• High organization skills in managing multiple projects simultaneously.
• Ability to adjust direction when situation warrants.
• Work independently without regular direct supervision.
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner.
• Ability to present and demonstrate one-on-one or in a group environment in a manner that promotes the effectiveness of our tools to the Real Estate business.
• Knowledge of social media platforms, Customer Relationship Management, and willingness to learn and master Howard Hanna Success System of products.
• Proficient in Microsoft 365 suite

Responsibilities

• Proactively reach out to newly hired agents to introduce yourself, set up a first meet, and onboard technology.
• Schedule, promote, and train both groups and one-on-one on Howard Hanna Success Systems for marketing & technology with the goal of increasing adoption across branches
• Schedule, promote, and train both groups and one-on-one on Howard Hanna marketing campaigns to promote the brand, including but not limited to
• Monitor branch application usage dashboards
• Coordinate agent outreach with the Branch Leader
• Meet weekly with Branch Leader(s) to review agent activity, training schedule, and office needs
• Monitor and respond to assigned helpdesk inquiries
• Log training activities in Salesforce Time Log Entries

Skills

Social media platforms

Customer Relationship Management

Microsoft 365 suite

Communication skills

Time management

Organizational skills

Multitasking

Education

Associate degree

Tools

Microsoft 365

CRM

Job description

Title: Marketing Technology Specialist

Location: Various offices in our Southeast Region

Summary: The Marketing Technology Coordinator works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

Essential Job Functions:

• Proactively reach out to newly hired agents to introduce yourself, set up a first meet, and onboard technology
• Schedule, promote, and train both groups and one-on-one on Howard Hanna Success Systems for marketing & technology with the goal of increasing adoption across branches
• Schedule, promote, and train both groups and one-on-one on Howard Hanna marketing campaigns to promote the brand, including but not limited to
• Monitor branch application usage dashboards
• Coordinate agent outreach with the Branch Leader
• Meet weekly with Branch Leader(s) to review agent activity, training schedule, and office needs
• Monitor and respond to assigned helpdesk inquiries
• Log training activities in Salesforce Time Log Entries

Qualifications:

• Associate degree or 2 – 4 years of branch operations or real estate experience preferred
• Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner
• Ability to communicate in a clear, concise, and professional manner with all levels of management, agents, and staff both in person and in writing
• High organization skills in managing multiple projects simultaneously
• Ability to adjust direction when situation warrants
• Work independently without regular direct supervision
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner
• Ability to present and demonstrate one-on-one or in a group environment in a manner that promotes the effectiveness of our tools to the Real Estate business
• Knowledge of social media platforms, Customer Relationship Management, and willingness to learn and master Howard Hanna Success System of products
• Proficient in Microsoft 365 suite

HowardHanna.com

Howard Hanna affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.