Marketing Technology Specialist

Howard Hanna; Virginia; On-site; USD 60,000 - 90,000; Full time

Job summary

Howard Hanna is seeking a Marketing Technology Specialist to support Southeast region branches and agents with onboarding and training on marketing technology and campaigns.

You will promote adoption of Howard Hanna Success System tools, monitor usage dashboards, and coordinate outreach with Branch Leaders. Strong communication, organization, and CRM skills are essential for success.

Qualifications

• Associate degree or 2–4 years of branch operations or real estate experience preferred.
• Clear, concise written and verbal communication with all levels of staff and agents.
• Strong organizational skills to manage multiple projects concurrently.
• Ability to work independently with limited supervision.
• Ability to multi-task and deliver tasks timely and accurately.
• Ability to demonstrate and present tools to teams and agents to promote adoption.

Responsibilities

• Proactively onboard newly hired agents and introduce technology.
• Schedule/train groups and individuals on HH Success Systems for marketing & technology.
• Train on Howard Hanna marketing campaigns to promote the brand across branches.
• Monitor branch application usage dashboards and report findings.
• Coordinate agent outreach with Branch Leaders; attend weekly reviews.
• Respond to helpdesk inquiries and document training in Salesforce Time Log Entries.

Skills

Communication

Time management

Training & onboarding

CRM knowledge

Microsoft 365

Adaptability

Education

Associate degree or 2–4 years of branch operations/real estate experience

Tools

Salesforce

Howard Hanna Success System

Microsoft 365

Job description

Title: Marketing Technology Specialist

Location: Various offices in our Southeast Region

Summary: The Marketing Technology Coordinator works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

Essential Job Functions:

• Proactively reach out to newly hired agents to introduce yourself, set up a first meet, and onboard technology
• Schedule, promote, and train both groups and one-on-one on Howard Hanna Success Systems for marketing & technology with the goal of increasing adoption across branches
• Schedule, promote, and train both groups and one-on-one on Howard Hanna marketing campaigns to promote the brand, including but not limited to
• Monitor branch application usage dashboards
• Coordinate agent outreach with the Branch Leader
• Meet weekly with Branch Leader(s) to review agent activity, training schedule, and office needs
• Monitor and respond to assigned helpdesk inquiries
• Log training activities in Salesforce Time Log Entries

Qualifications:

• Associate degree or 2 – 4 years of branch operations or real estate experience preferred
• Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner
• Ability to communicate in a clear, concise, and professional manner with all levels of management, agents, and staff both in person and in writing
• High organization skills in managing multiple projects simultaneously
• Ability to adjust direction when situation warrants
• Work independently without regular direct supervision
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner
• Ability to present and demonstrate one-on-one or in a group environment in a manner that promotes the effectiveness of our tools to the Real Estate business
• Knowledge of social media platforms, Customer Relationship Management, and willingness to learn and master Howard Hanna Success System of products
• Proficient in Microsoft 365 suite

HowardHanna.com

Howard Hanna affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.