Marketing Team Lead - Training & Operations

Travel-Leisure-Co; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health and welfare benefits

401k with employer match

Paid time off

Dental insurance

Vision insurance

Life and disability coverage

Wellness program

Employee Assistance Program

Volunteer time off

Job summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. The CMP Marketing Manager assists in overseeing the daily operations and productivity of the CMP Marketing Team and helps interview, hire and train associates.

This role emphasizes leadership, coaching, and communication, with responsibility for reporting, tour coordination, and program changes to support corporate goals.

Qualifications

• High School Diploma, GED, or equivalent required.
• Two years of marketing experience required; vacation ownership industry preferred.
• Excellent verbal and written communication skills required.
• Ability to coach, counsel and motivate direct reports.
• Strong customer service and conflict resolution skills.

Responsibilities

• Direct supervision of CMP Marketing staff, including interviewing, hiring and training.
• Plan, assign and direct work; conduct performance reviews and coaching.
• Maintain marketing penetration standards; run daily reports; prepare status reports.
• Coordinate with Front Line sales management on tour seats and marketing programs.
• Manage invitations, tour manifests, and material ordering; resolve tour status issues.
• Perform other duties as assigned.

Skills

Verbal & written communication

Coaching & mentoring

Customer service

Multi-tasking

Negotiation

Marketing databases

Recruiting & training

Leading by example

Attention to detail

Policy compliance

Problem solving

Education

High School Diploma or equivalent

Tools

Mainframe

Focus

CRS

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. The CMP Marketing Manager assists in overseeing the daily operations and productivity of the CMP Marketing Team and helps interview, hire and train associates.

This role emphasizes leadership, coaching, and communication, with responsibility for reporting, tour coordination, and program changes to support corporate goals.