Marketing Team Lead - People, Performance, Impact

Travel Leisure Resort Development Inc

Pigeon Forge (TN)

On-site

USD 65,000 - 95,000

Full time

14 days+
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Benefits offered by this job

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
401k with employer match
Wellness program
Employee Assistance Program

Job summary

Travel + Leisure Co. seeks a CMP Marketing Manager to oversee daily operations and productivity of the CMP Marketing Team.

You will assist in interviewing, hiring, supervising, training, development, and performance management of associates. Responsibilities include direct supervision of staff, maintaining marketing penetration standards, reporting, coordinating with sales on tour flow, and managing invitations and manifests.

Qualifications

  • Education: High School Diploma, GED, or equivalent.
  • Knowledge: Excellent verbal and written communication; professional demeanor at all times.
  • Ability to coach, counsel and motivate direct reports; provide exceptional customer service.

Responsibilities

  • Direct supervision of CMP Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate and provide disciplinary action when necessary.
  • Maintain site marketing penetration standards; run daily reports; prepare status reports including show factors and penetration rates.
  • Coordinate with Front Line sales management regarding tour seats and marketing programs.
  • Maintain invitations and tour manifests; resolve tour/status issues; order and maintain supplies.
  • Other duties as assigned (5% time).

Skills

Staff supervision
Coaching
Customer service
Multi-tasking
Negotiation
Marketing databases
Recruiting
Leadership by example

Education

High School Diploma

Tools

Mainframe
Focus
CRS

Job description

Travel + Leisure Co. seeks a CMP Marketing Manager to oversee daily operations and productivity of the CMP Marketing Team.

You will assist in interviewing, hiring, supervising, training, development, and performance management of associates. Responsibilities include direct supervision of staff, maintaining marketing penetration standards, reporting, coordinating with sales on tour flow, and managing invitations and manifests.

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