Marketing Programs Lead — AI Growth & Operations

OpenAI; San Francisco (CA); On-site; USD 234,000 - 260,000; Full time

Benefits offered by this job

Equity

Job summary

OpenAI is seeking a Program Manager for Business Marketing in San Francisco. You will lead cross-functional marketing initiatives, manage portfolios, and build AI-enabled workflows to streamline intake, briefs, and project setup.

You’ll partner with Creative Operations, drive clarity, ownership, and effective collaboration across teams, and turn evolving requests into high-impact campaigns while improving operating models for scale.

Qualifications

• 7+ years of experience in marketing program and project management across multiple teams.
• Proven track record leading cross-functional projects with defined ownership.
• Integrated marketing mindset with broad campaign context understanding.
• Strong judgment in ambiguous situations and practical recommendations.
• Experience designing intake processes, project structures, and portfolio systems.
• Hands-on experience building AI-enabled tools or workflows.
• Ability to build trust with marketers, creatives, and operational partners.
• Consulting-like problem-solving approach and bias toward simple, scalable execution.

Responsibilities

• Lead selected cross-functional projects from definition through delivery, coordinating dependencies and blockers.
• Run marketing intake and triage to clarify audience, objectives, urgency, and scope.
• Manage the ongoing marketing portfolio with clear ownership and capacity awareness.
• Find the right home for requests within campaigns, standalone projects, or self-service.
• Set projects up for effective collaboration with defined ownership, milestones, and decision records.
• Partner with Creative Operations to align feasibility, staffing, and timelines.
• Build and improve AI-enabled tools and workflows to save time and improve processes.
• Make the operating model easier to use by simplifying processes and boosting self-service.

Skills

Cross-functional leadership

Marketing program management

Project management

Portfolio management

AI-enabled tools

Stakeholder management

Process optimization

Job description

OpenAI is seeking a Program Manager for Business Marketing in San Francisco. You will lead cross-functional marketing initiatives, manage portfolios, and build AI-enabled workflows to streamline intake, briefs, and project setup.

You’ll partner with Creative Operations, drive clarity, ownership, and effective collaboration across teams, and turn evolving requests into high-impact campaigns while improving operating models for scale.