Head of AI-Powered Marketing Ops & Tech

Luminik; San Francisco (CA); Hybrid; USD 210,000 - 320,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Occasional travel

Job summary

OpenAI is seeking a Head of Marketing Operations & Technology to build the most AI-enabled marketing operations organization. You will own the systems, data, and workflows that help Marketing operate with greater intelligence, speed, and impact.

Lead a team of technical operators and define the function’s strategy across marketing, technology, data, and AI. The role sits at the intersection of marketing, technology, data, and AI, partnering with Engineering, Product, Sales, Growth, and Revenue

Qualifications

• 12+ years in marketing operations, marketing technology, or related technical function at scale.
• Understand CRM, marketing automation, lifecycle journeys, attribution, and funnel performance.
• Experience building or leading AI-powered tools, workflows, or agents.
• Ability to attract and lead technical talent and collaborate with engineers.

Responsibilities

• Define vision, strategy, and operating model for Marketing Operations & Technology, including AI shaping.
• Build and lead a team spanning marketing operations, systems, automation, data, and technical execution.
• Own the marketing technology roadmap, deciding what to build, buy, integrate, consolidate, or retire.
• Establish core infrastructure for customer data, identity, segmentation, campaigns, lifecycle, scoring, attribution, and handoffs.
• Connect product usage, customer engagement, and enterprise buying signals for demand response.
• Build AI-enabled workflows and agents connecting research, strategy, creative development, campaigns, optimization, and learning.
• Partner with Engineering, Data, Product, Security, Privacy, and IT to create trustworthy, adaptable systems.
• Improve prioritization, campaigns, and performance decisions; measure success by customer experience, pipeline, speed, and data quality.

Skills

Marketing operations

Marketing technology

APIs

Data modeling

AI workflows

Team leadership

Strategic planning

Cross-functional

Privacy & security

Tools

CRM

Marketing automation

Job description

OpenAI is seeking a Head of Marketing Operations & Technology to build the most AI-enabled marketing operations organization. You will own the systems, data, and workflows that help Marketing operate with greater intelligence, speed, and impact.

Lead a team of technical operators and define the function’s strategy across marketing, technology, data, and AI. The role sits at the intersection of marketing, technology, data, and AI, partnering with Engineering, Product, Sales, Growth, and Revenue