Head of Marketing Tech & AI Operations

OpenAI; San Francisco (CA); Hybrid; USD 326,000 - 362,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

OpenAI is seeking a Head of Marketing Operations & Technology to build an AI-enabled marketing operations function in San Francisco. You will own the systems, data, and workflows that enable faster, smarter marketing outcomes and partner with Engineering, Product, Sales, and Growth to shape the roadmap.

You will lead a team of technical operators, defining what to build or buy, and developing scalable, trustworthy systems that power OpenAI’s marketing at scale.

Qualifications

• 12+ years of experience in marketing operations, marketing technology, growth infrastructure, revenue systems, or an adjacent technical function.
• Experience building or leading at meaningful scale.
• Strong understanding of APIs, data models, integrations, automation, AI workflows, agents, experimentation, and system architecture.
• Ability to attract and lead technical talent while partnering effectively with engineers and specialists across the company.

Responsibilities

• Define the vision, strategy, and operating model for Marketing Operations & Technology, including how AI should reshape the function.
• Build and lead a team spanning marketing operations, systems, automation, data, and technical execution.
• Own the marketing technology roadmap, deciding what to build, buy, integrate, consolidate, or retire.
• Establish core infrastructure across customer and account data, identity, segmentation, campaign orchestration, lifecycle management, scoring, attribution, experimentation, measurement, and sales handoffs.
• Connect product usage, customer engagement, and enterprise buying signals so Marketing and Sales can identify and respond to demand.
• Build AI-enabled workflows and agents that connect research, strategy, creative development, campaign execution, optimization, and learning.

Skills

Marketing operations

Marketing technology

Growth infrastructure

Revenue systems

Technical leadership

Tools

CRM

Marketing automation

APIs

Data architectures

Job description

OpenAI is seeking a Head of Marketing Operations & Technology to build an AI-enabled marketing operations function in San Francisco. You will own the systems, data, and workflows that enable faster, smarter marketing outcomes and partner with Engineering, Product, Sales, and Growth to shape the roadmap.

You will lead a team of technical operators, defining what to build or buy, and developing scalable, trustworthy systems that power OpenAI’s marketing at scale.