Marketing Ops Expert - AI Training Environments (Remote)

mercor; San Francisco (CA); Hybrid; CAD 118,000 - 196,000; Part time

Job summary

Mercor is seeking a Marketing Expert — Marketing Operations for AI agent environments in a remote, contract role. The position offers flexible hours and remote work from Canada.

You will design task briefs, build dashboards and personas, and evaluate AI responses against clear criteria. Strong focus on real marketing operations experience and collaboration across CRM, automation, and project-tracking tools.

Qualifications

• Hands-on marketing ops experience.
• Proficient with Salesforce, marketing automation platforms, and project trackers like Asana or Linear.
• Experience with customer support tools such as Zendesk or Intercom.

Responsibilities

• Design task briefs based on real marketing operations experience, focusing on planted issues and strong decision-making.
• Specify documents, dashboards, personas, and tool states for realistic task execution.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review and evaluate AI agent attempts against personal standards.
• Diagnose issues from messy data, prioritize tasks, plan, execute, and orchestrate multi-step work across tools.

Skills

Marketing operations

Written communication

Tools

Salesforce

Marketing automation

Asana

Linear

Zendesk

Intercom

Job description

Mercor is seeking a Marketing Expert — Marketing Operations for AI agent environments in a remote, contract role. The position offers flexible hours and remote work from Canada.

You will design task briefs, build dashboards and personas, and evaluate AI responses against clear criteria. Strong focus on real marketing operations experience and collaboration across CRM, automation, and project-tracking tools.