Marketing Ops Specialist for AI Agent Environments Remote

mercor; United States; Remote; USD 83,000 - 138,000; Full time

Job summary

Mercor seeks a Marketing Expert for Marketing Operations (AI Agent Environments) on a remote contract basis. The role focuses on designing task briefs, specifying dashboards and personas, and evaluating AI agent outputs against high standards.

Applicants should have hands-on marketing operations experience with CRM tools (Salesforce), marketing automation, and project trackers (Asana/Linear), plus customer support tools (Zendesk/Intercom). Flexibility and clear reasoning are valued.

Qualifications

• Hands-on practitioner experience in marketing operations.
• Fluent in CRM tools like Salesforce, marketing automation platforms, project trackers like Asana or Linear, and support tools like Zendesk or Intercom.
• Clear written reasoning skills.

Responsibilities

• Design task briefs based on real marketing operations experience, focusing on planted issues and strong decision-making.
• Specify documents, dashboards, personas, and tool states for realistic task execution.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review and evaluate AI agent attempts against personal standards.
• Diagnose issues from messy data, prioritize tasks, plan, execute, and orchestrate multi-step work across tools.

Skills

Marketing operations

Written reasoning

Tools

Salesforce

Marketing automation platforms

Asana

Linear

Zendesk

Intercom

Job description

Mercor seeks a Marketing Expert for Marketing Operations (AI Agent Environments) on a remote contract basis. The role focuses on designing task briefs, specifying dashboards and personas, and evaluating AI agent outputs against high standards.

Applicants should have hands-on marketing operations experience with CRM tools (Salesforce), marketing automation, and project trackers (Asana/Linear), plus customer support tools (Zendesk/Intercom). Flexibility and clear reasoning are valued.