Marketing Ops Expert — AI Training Environments (Remote)

mercor; United States; Remote; USD 83,000 - 138,000; Full time

Job summary

Mercor is seeking a Marketing Expert — Marketing Operations (AI Agent Environments) for a remote contract role. You will design task briefs, define dashboards and personas, and evaluate AI agent responses with a focus on realistic, data-driven decision making.

The role requires hands-on marketing operations experience, strong CRM/tooling proficiency, and excellent written reasoning to guide evaluation and task design in AI environments.

Qualifications

• Hands-on practitioner experience in marketing operations.
• Experience with CRM tools like Salesforce, marketing automation platforms, project trackers like Asana or Linear, and support tools like Zendesk or Intercom.
• Clear written reasoning skills.

Responsibilities

• Design task briefs based on real marketing operations experience, focusing on planted issues and strong decision-making.
• Specify documents, dashboards, personas, and tool states for realistic task execution.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review and evaluate AI agent attempts against personal standards.
• Diagnose issues from messy data, prioritize tasks, plan, execute, and orchestrate multi-step work across tools.

Skills

Marketing operations

Clear written reasoning

Tools

Salesforce

Marketing automation platforms

Asana

Linear

Zendesk

Intercom

Job description

Mercor is seeking a Marketing Expert — Marketing Operations (AI Agent Environments) for a remote contract role. You will design task briefs, define dashboards and personas, and evaluate AI agent responses with a focus on realistic, data-driven decision making.

The role requires hands-on marketing operations experience, strong CRM/tooling proficiency, and excellent written reasoning to guide evaluation and task design in AI environments.