Marketing Ops Engineer: ABM & AI Workflows

Talkdesk, Inc.; Northern (KY); Hybride; USD 86 000 - 144 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Paid Time Off

Paid Holidays

Paid Sick Leave

Résumé du poste

Talkdesk, Inc. is seeking a Marketing Operations leader to own ABM orchestration, Martech health, and AI-driven workflows that score and route leads. You will coordinate with campaign and RevOps to ensure data integrity and timely engagement across accounts.

The role emphasizes building automated integrations, documenting processes, and delivering self-service reporting to empower the marketing team and improve pipeline efficiency.

Qualifications

• 3 to 5 years in B2B SaaS Marketing Operations, Revenue Operations, or a systems-adjacent role
• Hands-on marketing automation and CRM administration, including configuring and maintaining MAP-to-CRM syncs
• Demonstrated ability to build and deploy automated workflows that call external APIs in production
• Native fluency in B2B funnel mechanics: MQLs, lifecycle steps, opportunities, attribution
• Experience coaching or enabling non-technical stakeholders on new tools, AI workflows, or self-service reporting

Responsabilités

• Own ABM orchestration: translate signals into automated, sequenced actions across marketing automation and CRM
• Own martech health by managing workflows, integrations, and data syncs
• Design and build agentic AI workflows to evaluate signals and produce lead scores and routing decisions
• Build and manage account-level intelligence by aggregating behavioral signals, intent data, and firmographics
• Document workflows, field mappings, and provide self-service dashboards for marketing performance

Connaissances

Marketing Operations

Marketing Automation

CRM Administration

APIs

B2B Funnel Mechanics

Stakeholder Enablement

Description du poste

Talkdesk, Inc. is seeking a Marketing Operations leader to own ABM orchestration, Martech health, and AI-driven workflows that score and route leads. You will coordinate with campaign and RevOps to ensure data integrity and timely engagement across accounts.

The role emphasizes building automated integrations, documenting processes, and delivering self-service reporting to empower the marketing team and improve pipeline efficiency.