Marketing Operations Lead – Regulatory Review & Planning

Vertex Inc.; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Vertex Inc. is seeking a Manager of Marketing Operations to lead the review, approval, and distribution of communications across CRC teams. The role partners with stakeholders and agencies to ensure timely, compliant content through Veeva Vault PromoMats and related platforms.

You will drive planning, forecasting, and performance insights while guiding process improvements. Responsibilities include leading quarterly business reviews, developing templates and processes, and mentoring teammates.

Qualifications

• Bachelor’s degree in Communications, Marketing, Advertising, or a related field.
• 5+ years of relevant experience in marketing communications, operations, advertising, medical communications, publishing, or related functions; or the equivalent combination of education and experience.
• Experience working in a regulated, cross-functional environment.
• Experience with electronic review systems such as Veeva Vault PromoMats or equivalent.

Responsibilities

• Lead CRC planning and execution, including submission strategy, timelines, review schedules, and milestone tracking.
• Own weekly forecasting meetings and partner with the business on submission timing, prioritization, throughput, and resource alignment.
• Identify volume trends, planning risks, and capacity considerations, and work with stakeholders to align timing and expectations.
• Track major multi-piece initiatives through completion to support pull-through and achievement of target dates for use.
• Provide guidance on review requirements, workflow routing, and submission readiness for promotional, educational, and training materials.
• Oversee the end-to-end review lifecycle for assigned materials to ensure quality execution and adherence to internal processes.
• Ensure final approved materials and related workflow records are complete, accurate, and appropriately archived.
• Serve as an operational expert for Veeva Vault PromoMats or equivalent review platforms.
• Facilitate OPDP submission requirements and related documentation needs, as applicable.
• Lead quarterly business reviews for assigned CRC team(s), including development and presentation of performance metrics, trend analysis, and actionable insights.
• Lead continuous improvement initiatives and cross-functional projects to improve efficiency and execution within assigned CRC responsibilities.
• Develop tools, templates, and process documentation that support consistency and operational excellence.
• May mentor, train, or provide day-to-day guidance to less experienced team members.

Skills

Planning & forecasting

Stakeholder management

Project management

Regulated content review

Veeva Vault PromoMats

Education

Bachelor’s degree in Communications, Marketing, Advertising, or related field

Tools

Veeva Vault PromoMats

Job description

Vertex Inc. is seeking a Manager of Marketing Operations to lead the review, approval, and distribution of communications across CRC teams. The role partners with stakeholders and agencies to ensure timely, compliant content through Veeva Vault PromoMats and related platforms.

You will drive planning, forecasting, and performance insights while guiding process improvements. Responsibilities include leading quarterly business reviews, developing templates and processes, and mentoring teammates.