Marketing Operations Lead: Editorial & Jira Expert

TrustedTech; Irvine (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage (CA)

Dental and vision coverage

401(k) with company match

Paid vacation and holidays

Parental leave

Employee Assistance Program (EAP)

Job summary

TrustedTech is seeking a Marketing Project Manager to own the operational backbone of our Marketing team. You will manage the editorial calendar, Jira workflow, intake queue, and agency traffic to ensure on‑time delivery across channels.

The role emphasizes process discipline, cross‑functional collaboration, and scalable operations for a fast‑moving tech marketing organization. The ideal candidate excels in driving structured systems without bureaucracy and is comfortable coordinating with

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 7–10 years of project, program, or production management experience.
• At least 3 years running content, creative, or editorial operations in a marketing environment.
• Demonstrated ownership of an editorial or content calendar operating at pace across multiple channels, with accountability for on‑time delivery and cross‑functional coordination.
• Hands‑on Jira experience, including intake queue management, service desk configuration, and workflow administration.
• Proven ability to coordinate external agencies and vendors against deliverable schedules, SLAs, and reporting commitments.
• Strong organizational judgment and the ability to sequence competing priorities independently, without requiring escalation on every trade‑off decision.
• Demonstrated comfort holding senior peers and subject‑matter experts accountable to deadlines and process standards in a professional, relationship‑preserving manner.
• People management experience, including coaching and developing senior individual contributors within a marketing or creative operations function.

Responsibilities

• Own the editorial calendar end-to-end, with start dates, owners, and current status maintained in real time.
• Run the operating cadence across content workstreams including product, solutions, web content, thought leadership, events, and reputation management.
• Coordinate SME review and approval processes to avoid bottlenecks.
• Own accountability across all Jira tasks and the marketing inbound requests service desk queue; triaging intake, setting SLAs, and maintaining Jira‑SharePoint sync.
• Design and document the intake‑to‑publish workflow with clearly defined handoff points and SLAs.
• Identify and surface workflow bottlenecks and bring recommendations to the Head of Demand Generation.
• Route creative and design requests across writing, design, web, and paid media; manage handoffs to prevent delays.
• Own final review and sign‑off coordination prior to publication.
• Maintain visibility into production capacity and flag capacity constraints.
• Manage external partners and freelancers across content, PR, and paid media; traffic deliverables and reporting cadences.
• Serve as the day‑to‑day point of contact for agency relationships.
• Publish weekly status reporting across all content workstreams; produce quarterly production reporting; establish measurable benchmarks.
• 90‑day ramp milestones including calendar audit, workflow documentation, and baselining metrics.

Skills

Project management

Editorial operations

Jira

Vendor coordination

People management

Agile

Education

Bachelor’s degree in Marketing, Communications, Business

Tools

Jira

SharePoint

Salesforce

Job description

TrustedTech is seeking a Marketing Project Manager to own the operational backbone of our Marketing team. You will manage the editorial calendar, Jira workflow, intake queue, and agency traffic to ensure on‑time delivery across channels.

The role emphasizes process discipline, cross‑functional collaboration, and scalable operations for a fast‑moving tech marketing organization. The ideal candidate excels in driving structured systems without bureaucracy and is comfortable coordinating with